
Job Overview
Location
Slovakia
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
May 6, 2026
Full Job Description
đ Description
- ⢠As a Senior Site Reliability Engineer for the Datacraft team at Bloomreach Inc., you will serve as the reliability backbone for an AI-first data platform powering personalization for over 1,400 global brands. Your work ensures the stability, scalability, and observability of data pipelines, AI agent infrastructure, and analytics systems that hundreds of enterprise customers rely on daily.
- ⢠Day to day, you will build and maintain reliability ecosystems on GCP and Kubernetes, own Terraform-based infrastructure, automate CI/CD pipelines via GitLab, drive end-to-end observability using Prometheus, Grafana, and OpenTelemetry, enforce security and compliance for ISO/SOC2 audits, participate in L3 on-call rotations, and ensure reliability of the Loomi Analytics Agentâs data infrastructure including LLM API gateways and evaluation pipelines.
- ⢠The Datacraft team is building Bloomreachâs next-generation data platform for Engagement, owning data warehouses (Snowflake, BigQuery, Databricks), the Loomi Analytics Agent, and modern analytics stacks. As an AI-first team, they expect fluent use of coding agents like Cursor and Claude Code as a core part of daily workflows, treating code as a commodity and leveraging AI to accelerate development and problem-solving.
- ⢠In this role, you will deepen your expertise in SRE practices for complex data and AI platforms, lead reliability initiatives end-to-end, influence architecture decisions for operability, and achieve measurable improvements in MTTR, deployment confidence, and alert signal-to-noise ratio â positioning you as a trusted reliability partner in a high-impact, innovative engineering organization.
đŻ Requirements
- ⢠Solid hands-on experience with GCP (BigQuery, DataProc, Cloud Composer, GCS) and Kubernetes
- ⢠Experience with Python; Go is a strong advantage
- ⢠Familiarity with data pipeline technologies (Kafka, Airflow/Cloud Composer, Spark, Iceberg) and ability to operate them reliably
- ⢠Fluent use of AI coding agents (Cursor, Claude Code, Copilot, Gemini CLI, or similar) as a core part of daily workflow
- ⢠Comfortable with on-call rotation and 24/7 incident response
- ⢠Remote-first mindset with ability to thrive in distributed teams across Central Europe
đď¸ Benefits
- ⢠Starting monthly compensation of 3,800 ⏠gross for P3/Senior SRE level, with final offer tailored to skills and experience
- ⢠Stock options and a comprehensive benefits package included
- ⢠Flexible working hours and the option to work from home full-time or from Central European offices (Bratislava, Praha, Brno)
- ⢠$1,500 annual professional education budget for books, courses, and certifications
- ⢠5 paid volunteer days per year and access to Employee Assistance Program with counselors
- ⢠Subscription to Calm (sleep and meditation app) and quarterly âDisConnectâ days for additional time off
Skills & Technologies
About Bloomreach Inc.
Bloomreach is a leading digital experience platform (DXP) that empowers businesses to deliver personalized customer experiences across their digital channels. Their AI-powered solutions help companies optimize e-commerce search, merchandising, and marketing automation. By leveraging data and machine learning, Bloomreach enables businesses to understand customer intent, recommend relevant products, and create tailored content. This leads to increased conversion rates, customer loyalty, and revenue growth. They serve a wide range of industries, including retail, CPG, and financial services, helping them compete in the increasingly digital marketplace by providing a unified and intelligent approach to customer engagement.
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