Senior Site Reliability Engineer for Datacraft team

Bloomreach Inc.

Job Overview

Location

Czechia

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Site Reliability Engineer for the Datacraft team at Bloomreach, you will serve as the reliability backbone for an AI-first data platform powering personalized customer experiences for over 1,400 global brands. Your work ensures the stability, scalability, and observability of data pipelines, AI agent infrastructure, and analytics systems that drive business outcomes.
• Day to day, you will build and maintain reliability ecosystems on GCP and Kubernetes, own Terraform-based infrastructure, automate CI/CD pipelines via GitLab, enforce security and compliance for ISO/SOC2 audits, drive L3 on-call incident response, and ensure observability across Kafka, Airflow, Iceberg, BigQuery, Snowflake, Databricks, and Loomi Analytics Agent workloads using OpenTelemetry, Prometheus, Grafana, and PagerDuty.
• You will join the newly formed Datacraft team within Bloomreach Engineering, which owns three core domains: Data Warehouses (60%), Loomi Analytics Agent (20%), and Dashboards & Analytics Stack (20%). The team is building a next-generation data platform to accelerate data adoption through AI agentic capabilities, leveraging Loomi AI as a unified intelligence layer.
• In this role, you will deepen your expertise in AI-first platform reliability, lead end-to-end infrastructure improvements, influence architecture decisions for operability, and drive measurable gains in MTTR, deployment confidence, and signal-to-noise ratio — positioning you as a trusted reliability partner in a high-impact, innovative engineering organization.

🎯 Requirements

• Solid hands-on experience with GCP (BigQuery, DataProc, Cloud Composer, GCS) and Kubernetes
• Experience with Python; Go is a strong advantage
• Familiarity with data pipeline technologies (Kafka, Airflow/Cloud Composer, Spark, Iceberg) — ability to operate and troubleshoot reliably
• Fluent use of AI coding agents (Cursor, Claude Code, Copilot, Gemini CLI, or similar) as a core part of daily workflow
• Comfortable with on-call rotation and 24/7 incident response
• Remote-first mindset — ability to be effective in distributed teams across Central Europe

🏖️ Benefits

• Restricted Stock Units or Stock Options granted based on role, seniority, and location
• Company performance bonus for all employees
• Employee referral bonus of up to $3,000 paid immediately after new hire starts
• $1,500 annual professional education budget for books, courses, certifications, etc.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• 5 paid volunteer days off per year to support community engagement

Skills & Technologies

Python

MongoDB

Redis

GCP

Senior

Remote

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Bloomreach Inc.

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About Bloomreach Inc.

Bloomreach is a leading digital experience platform (DXP) that empowers businesses to deliver personalized customer experiences across their digital channels. Their AI-powered solutions help companies optimize e-commerce search, merchandising, and marketing automation. By leveraging data and machine learning, Bloomreach enables businesses to understand customer intent, recommend relevant products, and create tailored content. This leads to increased conversion rates, customer loyalty, and revenue growth. They serve a wide range of industries, including retail, CPG, and financial services, helping them compete in the increasingly digital marketplace by providing a unified and intelligent approach to customer engagement.

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