Senior Software Engineer, Agent Studio

Nooks Platform Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Build AI agents that autonomously handle 90% of non-calling, non-creative sales development representative (SDR) tasks, including account strategy, prospect research, outbound email, LinkedIn DMs, gifting, call prep, and followups.
• Own end-to-end revenue outcomes for customer accounts, with a goal of delivering a 5x increase in meetings booked within a 1-month trial period.
• Design and deploy agents that learn over time, calibrate trust with users, and are evaluated through clear, measurable performance metrics that demonstrate tangible impact on customer revenue.
• Work directly with customers via shared Slack channels and real-time calls, incorporating immediate user feedback into daily iterations of agent behavior and functionality.
• Develop agents across the full sales action set, requiring deep understanding of how sales reps actually perform their daily workflows and translating those nuances into automated systems.
• Ship prompt and tool changes in response to specific user complaints or behavioral feedback within the same week, maintaining a rapid iteration cycle grounded in real-world usage.
• Balance platform-level AI capabilities with customer-facing customization, determining which insights should be hardcoded into the system versus exposed as adjustable user modifiers.
• Operate with GM-level ownership over a 0-to-1 product line, making independent decisions with high autonomy and accountability for product success and customer outcomes.
• Collaborate with a team of 40 engineers, most of whom are former founders or founding engineers from high-performing companies like Applied Intuition, Scale, Airtable, Citadel, and Jane Street.
• Maintain a strong foundation in the tech stack: React, TypeScript, Node.js, and Python, using these tools to rapidly prototype, test, and deploy agent components.
• Contribute to building a scalable science of sales by turning manual, artisanal sales practices into automated, reproducible AI workflows.
• Be based in San Francisco and work in-office at least three days per week to facilitate close collaboration with product, engineering, and customer teams.
• Iterate continuously based on live customer data, ensuring every agent improvement is validated against actual sales outcomes rather than hypothetical assumptions.
• Participate in shaping the future of sales automation by defining the standards for AI agent reliability, safety, and user trust in revenue-critical workflows.
• Translate real-time customer pain points into engineering priorities, closing the loop between user feedback and product delivery without layers of bureaucracy.
• Contribute to a high-caliber team culture rooted in intellectual rigor, technical excellence, and founder-like ownership across all levels of the organization.

🎯 Requirements

• 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a high-bar organization
• Production experience with AI agents, including shipping prompt or tool changes in response to user feedback within the same week
• Strong foundation in React, TypeScript, Node.js, and Python
• Based in San Francisco with willingness to work in-office 3+ days per week
• High agency and comfort owning outcomes without a clear playbook
• Strong opinions, held loosely, on platform-level AI design vs. customer-facing modifiers

🏖️ Benefits

• Top-of-market compensation
• GM-level ownership of a 0-to-1 product line with founder-like accountability
• Work alongside a world-class team of 40 engineers, many former founders or founding engineers from Applied Intuition, Scale, Airtable, Citadel, and Jane Street

Skills & Technologies

Python

JavaScript

TypeScript

React

Node.js

Senior

Onsite

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Nooks Platform Inc.

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About Nooks Platform Inc.

Nooks Platform Inc. provides an AI-powered sales development platform that automates prospecting workflows for B2B teams. The product combines auto-dialing, parallel dialing, AI call coaching, call analytics, and CRM sync to help reps reach more leads, increase connect rates, and book meetings faster. It integrates with Salesforce, HubSpot, Outreach, and other sales tools to streamline sequences, surface live intent signals, and surface coaching insights from conversation data. Founded in 2020 and headquartered in San Francisco, the company serves high-growth SaaS and tech companies seeking to scale outbound pipeline generation without proportionally growing headcount.

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