Senior Software Engineer, Integrations

📋 Description

• • As a Senior Software Engineer specializing in Integrations at Paragon Application Systems, Inc., you will be at the forefront of building the essential infrastructure that empowers modern SaaS companies to seamlessly connect their services. Your role will be pivotal in enabling our customers to develop, deploy, and manage integrations with unprecedented speed and efficiency, allowing them to concentrate on their core product offerings rather than grappling with the complexities of integration.
• • You will be a key contributor to the Integrations team, responsible for architecting and developing the core systems that simplify and secure the creation, deployment, and operation of integrations at scale. This encompasses the entire lifecycle, from connector development workflows and shared libraries to robust runtime capabilities ensuring the reliability of integrations in production environments.
• • Our engineering culture emphasizes collaborative problem-solving and thoughtful design over individual heroics. We are committed to fostering a supportive environment through comprehensive documentation, rigorous code reviews, and dedicated mentorship, ensuring that all team members can quickly onboard and contribute effectively.
• • We champion sustainable on-call practices, prioritizing the identification and resolution of root causes to prevent recurring incidents and maintain system stability. Your work will directly contribute to minimizing downtime and maximizing the operational integrity of our platform.
• • Your primary responsibilities will include the development and ongoing maintenance of critical backend services that underpin our integration capabilities. This involves building and refining connectors, shared integration components, and platform APIs that are essential for our customers' success.
• • You will play a crucial role in enhancing the overall developer experience for building and operating integrations. This means focusing on accelerating iteration cycles, implementing superior tooling, and improving debugging and observability features to provide developers with greater insight and control.
• • A significant aspect of your role will involve designing and implementing resilient integration behaviors. This includes mastering and applying patterns such as sophisticated retry mechanisms with backoff strategies, effective rate limiting, robust pagination handling, ensuring idempotency, and implementing comprehensive error handling to manage the inherent complexities of distributed systems.
• • You will collaborate closely with product management and customer-facing teams to ensure that the integrations we deliver are not only functionally correct but also maintainable and easily supportable by our customers and internal teams.
• • You will be instrumental in elevating the quality and reliability of our systems by contributing to the development of effective testing strategies, implementing comprehensive monitoring and alerting solutions, analyzing incident learnings to drive improvements, and championing operational best practices.
• • As part of a dedicated team, you will participate in an on-call rotation to support our production systems, actively contributing to incident response efforts and conducting thorough postmortems to capture lessons learned and prevent future issues.
• • This role offers a unique opportunity to work on high-leverage infrastructure that directly influences our customers' ability to ship features faster and achieve better business outcomes. You will be building systems that must excel in both developer-friendliness and production-grade reliability, where precision and stability are paramount.
• • You will experience genuine ownership over meaningful projects, witness the direct impact of your work through tight feedback loops from customers and internal stakeholders, and contribute to a culture that values continuous improvement and technical excellence.
• • The interview process is designed to be thorough yet supportive, including an introductory call to discuss values and role fit, technical interviews focusing on practical problem-solving, a system design and architecture discussion, team conversations to assess collaboration and ownership, and a final stage that may involve an on-site or take-home assessment depending on your location, followed by reference checks and an offer.
• • We are committed to providing a supportive and inclusive environment for all candidates, with interview accommodations available upon request.