Senior Software Engineer- Video Signalling

📋 Description

• • Are you a seasoned Senior Software Engineer with a passion for real-time communication and a knack for building robust, scalable systems? Twilio Inc. is seeking a talented individual to join our dynamic, remote-first team based in Ireland. In this pivotal role, you will be instrumental in designing, developing, and optimizing the core signalling infrastructure that underpins our cutting-edge video communication solutions. You will be at the forefront of ensuring the high performance, unwavering reliability, and seamless scalability of our video platform, directly enabling millions of developers and hundreds of thousands of businesses worldwide to craft exceptional, secure, and personalized customer experiences.
• • As a Senior Software Engineer specializing in Video Signalling, your primary focus will be on the intricate architecture and implementation of the systems that manage the initiation, control, and termination of real-time video calls. This involves a deep dive into protocols such as WebRTC, SIP, and the associated media transport protocols like RTCP/RTP. You will be responsible for designing and implementing robust server components that can handle massive concurrency and deliver low-latency signalling, ensuring that every connection is established swiftly and reliably.
• • Collaboration is key in our distributed environment. You will work closely with cross-functional teams, including product managers, other engineering teams, and quality assurance specialists, to translate complex requirements into elegant, efficient software solutions. Your ability to communicate effectively and contribute to a shared vision will be crucial in delivering high-performance, low-latency media experiences that delight our customers.
• • Security and compliance are paramount in the world of real-time communications. You will play a critical role in ensuring the secure transmission of data, implementing and adhering to industry best practices for security, including end-to-end encryption and stringent privacy standards. Your contributions will directly impact the trust and safety our users place in Twilio's services.
• • Beyond coding, you will be a key contributor to our technical strategy. This includes participating in architectural decision-making processes, conducting thorough code reviews to maintain code quality and share knowledge, and actively mentoring junior engineers. Your experience and insights will help shape the future direction of our video signalling technology and foster a culture of continuous learning and growth within the team.
• • The landscape of real-time communications and video technologies is constantly evolving. You will be expected to stay abreast of the latest advancements, research emerging trends, and proactively identify opportunities to integrate new technologies and methodologies into our platform to maintain our competitive edge and deliver innovative solutions.
• • Operational excellence is a core tenet of our service delivery. You will be involved in diagnosing and resolving complex signalling and media operational issues. This is not just about fixing problems; it's about enhancing our troubleshooting processes and tools. You will have the opportunity to build sophisticated tools and analytics for call quality monitoring and debugging, leveraging techniques like log analysis and packet trace interpretation to gain deep insights into system behavior and performance.
• • As part of an Agile team, you will actively participate in the refinement of the team's ticket backlog, providing accurate work estimates and contributing to sprint planning. You will engage in all Agile ceremonies, ensuring transparency, collaboration, and efficient workflow management. This role offers a unique opportunity to make a significant impact on a globally recognized communication platform, working with a talented and supportive team in a truly remote-first environment.
• • Twilio is committed to fostering a diverse and inclusive workplace. We believe that unique experiences from all kinds of industries enrich our team. If you possess the required qualifications and are excited by the prospect of shaping the future of communications, we encourage you to apply, even if your career path hasn't been traditional. We value individuals who bring fresh perspectives and innovative ideas to the table.