Job Overview
Location
Remote
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
February 22, 2026
Full Job Description
đź“‹ Description
- • Join M-Files, a pioneering force in redefining how work gets done through our innovative AI-native document management system. We are seeking a highly skilled and motivated Senior System Specialist to be a cornerstone of our technical operations in Norway. This role is pivotal in ensuring the seamless performance, scalability, and security of our sophisticated platform, which empowers businesses worldwide with secure collaboration, automated processes, and robust governance.
- • As a Senior System Specialist, you will be instrumental in the deployment, configuration, maintenance, and troubleshooting of the M-Files platform and its associated infrastructure. You will work closely with cross-functional teams, including engineering, support, and sales, to deliver exceptional technical solutions and support to our valued clients. Your expertise will directly contribute to the reliability and efficiency of our services, ensuring our customers can leverage the full potential of M-Files to achieve their business objectives.
- • This role demands a proactive and analytical mindset, with a deep understanding of system architecture, cloud technologies, and database management. You will be responsible for monitoring system health, identifying potential issues before they impact users, and implementing preventative measures. Your ability to diagnose complex technical problems and develop effective solutions will be crucial in maintaining high levels of customer satisfaction and operational excellence.
- • Key responsibilities will include managing and optimizing server environments, both on-premises and in cloud platforms (such as Azure and AWS), ensuring high availability and disaster recovery capabilities. You will be involved in the installation and configuration of new M-Files environments, as well as upgrades and migrations of existing systems. This includes managing user access, permissions, and security protocols to safeguard sensitive data.
- • Furthermore, you will play a vital role in performance tuning and capacity planning, ensuring that our systems can handle increasing workloads and evolving customer demands. This involves analyzing performance metrics, identifying bottlenecks, and implementing optimizations to enhance speed and responsiveness. You will also contribute to the development and refinement of our deployment and operational procedures, documenting best practices and sharing knowledge within the team.
- • Collaboration is key in this role. You will work hand-in-hand with our development teams to provide feedback on product performance and stability, and to assist in the resolution of complex technical issues reported by customers. You will also be a point of escalation for challenging technical support cases, leveraging your in-depth knowledge of the M-Files system to provide timely and accurate resolutions.
- • The ideal candidate will possess a strong understanding of networking concepts, including TCP/IP, DNS, firewalls, and load balancing, as well as experience with scripting languages (e.g., PowerShell, Python) for automation of routine tasks. Experience with SQL Server or other relational databases, including performance tuning and administration, is also essential.
- • You will be a champion for security best practices, ensuring that all systems and data adhere to industry standards and company policies. This includes staying abreast of the latest security threats and vulnerabilities and implementing appropriate countermeasures. Your proactive approach to security will be vital in protecting our clients' critical information assets.
- • In this role, you will have the opportunity to work with cutting-edge technology and contribute to a product that is transforming the way businesses manage their information. You will be part of a dynamic and supportive team, with ample opportunities for professional growth and development. We encourage innovation and provide a platform for you to make a significant impact.
- • The Senior System Specialist will also be involved in pre-sales technical consultations, assisting the sales team by providing technical expertise and demonstrating the capabilities of the M-Files platform to potential clients. This requires not only technical acumen but also strong communication and presentation skills, enabling you to articulate complex technical concepts in a clear and understandable manner.
- • You will be responsible for the ongoing monitoring and maintenance of the M-Files infrastructure, ensuring its optimal performance and availability. This includes regular system checks, log analysis, and the application of patches and updates. Your diligence in these tasks will prevent downtime and ensure a smooth user experience for our clients.
- • Ultimately, this role is about ensuring the robust and reliable operation of the M-Files platform, enabling our customers to achieve greater efficiency, security, and compliance. If you are a seasoned system specialist with a passion for technology and a desire to contribute to a leading-edge company, we encourage you to apply.
- • We are looking for someone who can independently manage complex technical challenges, think critically, and provide innovative solutions. Your ability to document technical processes, create knowledge base articles, and train junior team members will also be highly valued, fostering a culture of continuous learning and improvement within the team.
- • This position offers a unique opportunity to be at the forefront of document management innovation, working with a product that is recognized globally for its advanced capabilities and user-centric design. Your contributions will be directly visible in the success and satisfaction of our diverse customer base, ranging from small businesses to large enterprises across various industries.
- • You will be a key player in maintaining the integrity and performance of our cloud-based and on-premise deployments, ensuring that M-Files continues to set the standard for intelligent information management. Your expertise will be critical in supporting our growth and expanding our market reach.
🎯 Requirements
- • Proven experience as a System Administrator or System Specialist, with a strong focus on managing complex enterprise software solutions.
- • In-depth knowledge of Windows Server environments, Active Directory, and Group Policy management.
- • Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS), including deployment, configuration, and management of virtual machines and related services.
- • Proficiency in database administration, particularly with Microsoft SQL Server, including installation, configuration, performance tuning, and troubleshooting.
- • Familiarity with networking concepts (TCP/IP, DNS, DHCP, firewalls) and experience with scripting languages (e.g., PowerShell, Python) for automation.
- • Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues independently.
🏖️ Benefits
- • Competitive salary and performance-based bonuses.
- • Comprehensive health insurance and wellness programs.
- • Opportunities for professional development, training, and certifications.
- • Generous paid time off and flexible working arrangements.
- • A collaborative and innovative work environment with a focus on employee growth.
- • Access to cutting-edge technology and the chance to work on a market-leading product.
Skills & Technologies
Senior
Onsite
About M-Files Corporation
M-Files is a global leader in intelligent information management, providing a platform that helps organizations manage and access their documents and data more effectively. Their solution goes beyond traditional document management by organizing information based on what it is, rather than where it is stored. This approach enables seamless integration with existing systems and repositories, offering a unified view of critical business data. M-Files serves a wide range of industries, including financial services, manufacturing, life sciences, and public sector, by improving compliance, automating workflows, and enhancing overall business productivity through intelligent automation and AI-powered insights.
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