Service Technician I

Serverobotics Inc.

Job Overview

Location

Los Angeles, CA

Job Type

Full-time

Full Job Description

📋 Description

• The Service Technician I role at Serve Robotics is critical to maintaining fleet reliability by performing preventive maintenance, diagnostics, and repairs on delivery robots, directly supporting the company’s mission to make urban deliveries efficient and ubiquitous.
• Day-to-day responsibilities include performing hardware repairs and component swaps, executing diagnostic procedures using tools like multimeters, conducting validation testing, documenting work in MaintainX with photos and notes, maintaining organized workstations, following safety protocols, and identifying recurring repair patterns for process improvement.
• Serve Robotics is a team of tech industry veterans in software, hardware, and design building sidewalk delivery robots to reduce street congestion and improve local business access, operating in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago with a collaborative, agile, and safety-focused culture.
• In this role, the technician will develop independent troubleshooting skills, gain hands-on experience with robotic systems, improve documentation and process feedback capabilities, and build a foundation for advancement within Serve’s technical teams through structured training and real-world problem solving.

🎯 Requirements

• 1–3 years of hands-on technical experience in electro-mechanical, automotive, electronics, robotics, aerospace, or similar industries
• Demonstrated ability to perform mechanical and basic electrical troubleshooting
• Familiarity with standard diagnostic tools (multimeter, power supply, general shop tools)
• Experience working in shop, lab, or field-service environments
• Strong attention to detail and documentation accuracy
• Ability to follow structured troubleshooting processes
• Flexibility to work weekends as part of a 5-day schedule (Thursday–Monday, 8:00am–4:30pm)

🏖️ Benefits

• Opportunity to work with cutting-edge sidewalk delivery robotics technology
• Hands-on experience in a real-world robotics fleet operations environment
• Structured technical and safety training programs
• Clear path to develop independent troubleshooting and advance to higher technician levels
• Collaborative, diverse, and driven team culture led by industry veterans
• Onsite role in North Hollywood with consistent weekly schedule (Tuesdays & Wednesdays off)

Skills & Technologies

Onsite

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Serverobotics Inc.

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About Serverobotics Inc.

Serverobotics develops cloud robotics software that lets users monitor, control, and manage fleets of internet-connected robots from any web browser. The platform integrates real-time telemetry, remote tele-operation, over-the-air updates, and secure data logging, enabling teams to deploy, debug, and scale robotic systems without on-site personnel. Core products include a web dashboard, REST and WebSocket APIs, and edge device agents that run on Linux-based robots. Industries served range from service and industrial automation to research and education, with emphasis on reducing operational downtime and accelerating development cycles through centralized fleet management.

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