Job Overview
Location
Remote - India
Job Type
Full-time
Category
Software Engineering
Date Posted
April 21, 2026
Full Job Description
đź“‹ Description
- • ServiceNow Senior Software Engineer role focused on SecOps/IRM, responsible for leading, coaching, and mentoring a team of Software Engineers delivering professional services for customers.
- • Day-to-day activities include gathering requirements from end-users and stakeholders, customizing ServiceNow applications, configuring integrations via REST/SOAP, implementing ITSM and custom applications, participating in user acceptance testing, promoting update sets, remediating production incidents, and maintaining operational documentation.
- • NewRocket is an AI-first Elite ServiceNow Partner with two decades of experience, helping enterprises adopt trusted AI on the Now Platform through human-centered design and industry expertise.
- • The role offers opportunities to lead complex projects, earn ServiceNow certifications, develop technical leadership skills, and drive innovative solutions that scale with customer goals.
Skills & Technologies
About Highmetric Inc.
Highmetric is a technology services firm specializing in ServiceNow enterprise implementations, digital transformation, and managed services. The company delivers strategic advisory, platform deployment, integration, and optimization across ITSM, HR, security, and customer workflows for Fortune 1000 and public-sector clients. Headquartered in New York with offices across North America, it combines certified ServiceNow expertise with change-management methodologies to modernize operations, automate processes, and improve user experience. Services span roadmap development, custom application builds, governance frameworks, and 24/7 support, enabling organizations to accelerate cloud adoption and realize measurable ROI from their ServiceNow investments.
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