
Job Overview
Location
Remote - India
Job Type
Full-time
Category
Software Engineering
Date Posted
April 14, 2026
Full Job Description
📋 Description
- • As a ServiceNow Senior Software Engineer specializing in Service Portal/HRSD, you will lead, coach, and mentor a team of Software Engineers to deliver professional services projects for enterprise customers, ensuring high-quality development and implementation of ServiceNow solutions.
- • Day to day, you will gather systems requirements from end-users and stakeholders, customize ServiceNow applications, configure UI, workflows, and business logic, develop integrations via REST/SOAP, and support rollout of new features while maintaining operational documentation and SOPs.
- • NewRocket is an AI-first Elite ServiceNow Partner with two decades of experience helping enterprises adopt trusted AI on the Now Platform; we combine human-centered design, industry expertise, and enterprise-grade AI to drive lasting business value as a trusted advisor to enterprise leaders.
- • In this role, you will deepen your expertise in ServiceNow Service Portal and HRSD, earn multiple certifications through official ServiceNow training, lead complex projects, and develop innovative solutions that align technical execution with customer business goals.
Skills & Technologies
About Highmetric Inc.
Highmetric is a technology services firm specializing in ServiceNow enterprise implementations, digital transformation, and managed services. The company delivers strategic advisory, platform deployment, integration, and optimization across ITSM, HR, security, and customer workflows for Fortune 1000 and public-sector clients. Headquartered in New York with offices across North America, it combines certified ServiceNow expertise with change-management methodologies to modernize operations, automate processes, and improve user experience. Services span roadmap development, custom application builds, governance frameworks, and 24/7 support, enabling organizations to accelerate cloud adoption and realize measurable ROI from their ServiceNow investments.
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