Site reliability engineer (UK)

Writer Inc.

Job Overview

Location

London, UK

Job Type

Full-time

Full Job Description

📋 Description

• As a Site Reliability Engineer at Writer Inc., you will be at the heart of ensuring the company's AI-powered platform is available, performant, and reliable 24/7, directly impacting enterprise customers who rely on the platform for mission-critical workflows.
• You will automate operational tasks and infrastructure management using Python, Go, or similar languages, design and implement scalable, fault-tolerant infrastructure on AWS, GCP, or Azure, own reliability and performance through SLOs and error budgets, manage observability stacks, lead incident response and post-mortems, and collaborate with product and engineering teams to embed reliability into system design from conception to launch.
• Writer Inc. is a rapidly growing enterprise generative AI company valued at $1.9B, backed by top-tier investors, with hubs in San Francisco, New York City, Austin, Chicago, and London, dedicated to expanding human capacity through superintelligent, trustworthy AI that unites IT and business teams.
• In this role, you will deepen your expertise in cloud-native infrastructure, observability, and incident management while driving systemic improvements that enable rapid product innovation and scale, positioning you as a key enabler of Writer’s ambitious growth and technological leadership in enterprise AI.

🎯 Requirements

• 7+ years of experience in site reliability engineering, DevOps, or a similar role focused on large-scale, high-availability production systems
• Deep expertise with cloud platforms (AWS strongly preferred), containerization (Docker, Kubernetes), and Infrastructure-as-Code tools (Terraform)
• Strong proficiency in programming languages such as Python, Java, or Go for automation and monitoring
• Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack)
• Demonstrated ability to challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems
• Excellent communication, collaboration, and problem-solving skills with a talent for building cross-functional relationships

🏖️ Benefits

• Generous PTO plus company holidays
• Comprehensive medical and dental insurance
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Competitive pension scheme and company contribution
• Annual work-life stipends for wellness and learning and development
• Company-wide and team off-sites
• Competitive compensation and company stock options

Skills & Technologies

Python

Java

AWS

Azure

Hybrid

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Writer Inc.

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About Writer Inc.

Writer Inc. provides an enterprise-grade generative AI platform for creating, editing and governing business content. The system embeds into workflows to generate marketing copy, documentation, emails and other text while enforcing brand, style and compliance rules. It includes a language model, style guides, snippets, terminology management and analytics, all designed to maintain consistency across teams. Clients use Writer to accelerate content production, reduce revisions and ensure regulatory adherence without sacrificing human oversight.

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