Social Media Community Specialist - UK

📋 Description

• • Are you a social media maestro with a passion for building vibrant online communities and driving impactful brand narratives? Bjakcareer, a global leader in building superior application platforms, is seeking a dynamic and creative Social Media & Community Specialist to join our innovative team. We are on a mission to create successful businesses while contributing positively to society by making it more efficient. Our success in Southeast Asia, where we developed the first and leading insurance platform digitizing the industry and serving over 8 million users, is a testament to our commitment to excellence. Now, we are expanding our horizons by building new, superior applications, increasingly integrated with AI, and we need your expertise to amplify our voice and connect with our audience.
• • In this pivotal role, you will be instrumental in shaping and executing our social media strategy across the UK. You will be the architect of our online presence, responsible for developing and implementing strategies that not only increase brand awareness but also foster deep engagement with our target audience. This isn't just about posting; it's about crafting a compelling narrative, sparking conversations, and building a loyal community around the Bjakcareer brand. You will be at the forefront of our digital communication efforts, ensuring our message resonates with clarity, creativity, and impact.
• • Your day-to-day will involve a blend of strategic thinking and hands-on execution. You'll be tasked with creating and curating a diverse range of engaging content tailored for our key social media platforms, including but not limited to Facebook, Twitter, Instagram, and LinkedIn. This content will need to be not only visually appealing but also strategically aligned with our brand voice and marketing objectives. We expect you to be a storyteller, capable of translating complex ideas into digestible and shareable social media assets that capture attention and encourage interaction. Whether it's crafting witty tweets, designing eye-catching Instagram stories, or developing insightful LinkedIn posts, your creativity will be your greatest asset.
• • Beyond content creation, a crucial aspect of this role is community management. You will actively monitor our social media channels, engaging with our followers, responding to comments and messages promptly, and fostering a positive and interactive community environment. This involves identifying opportunities to deepen relationships with our audience, addressing concerns with professionalism and empathy, and turning followers into brand advocates. Your ability to build rapport and maintain authentic connections will be key to our community's growth and health.
• • Data-driven decision-making is at the heart of our operations. You will be responsible for monitoring and analyzing the performance of all social media campaigns. This includes tracking key metrics, understanding what resonates with our audience, and identifying areas for improvement. You will leverage social media analytics tools to gain actionable insights, translating raw data into strategic recommendations that optimize our campaigns and maximize our return on investment (ROI). Regular reporting on these metrics to key stakeholders will be essential, ensuring transparency and alignment across the organization.
• • Staying ahead of the curve is non-negotiable. The social media landscape is constantly evolving, and you will be expected to stay up-to-date with the latest trends, algorithm changes, and best practices in social media marketing. This proactive approach will enable you to implement innovative strategies that keep Bjakcareer at the cutting edge of digital engagement. Your curiosity and willingness to experiment with new platforms and features will be highly valued.
• • Collaboration is fundamental to our success. You will work closely with various cross-functional teams, including marketing, product, and engineering, to ensure that our social media activities are seamlessly integrated with broader marketing objectives and company-wide initiatives. This collaborative spirit will ensure a cohesive brand message and a unified approach to reaching our audience. You will be a key liaison, translating marketing goals into effective social media actions and vice versa.
• • We are looking for an individual who is comfortable working in a fast-paced, high-execution environment. Your ability to multitask, prioritize effectively, and manage multiple projects simultaneously under tight deadlines will be crucial. A strong attention to detail and excellent organizational skills are paramount to ensure the smooth execution of all social media efforts. If you are a creative thinker with a passion for storytelling, a knack for engaging audiences, and a desire to make a tangible impact, we encourage you to apply and help us build the future of Bjakcareer's online presence.
• • This role is based in the UK and offers a competitive salary range of £35,000 - £50,000 per annum, with the final compensation reflecting your unique qualifications, skills, and relevant experience. Join us and be part of a mission-driven company where your ideas and initiative truly matter.