Software Engineer 2

📋 Description

• • As a Software Engineer 2 at New Relic, you will play a pivotal role within the Technical Marketing organization, specifically joining our dynamic Demo Engineering team in Bengaluru, India. Your primary responsibility will be to architect, build, and maintain the production-level demo environments that are crucial for showcasing the innovative capabilities of New Relic's observability platform to a global audience. This is an exciting opportunity to contribute to a mission-driven company that empowers businesses to thrive in an AI-first world by providing unparalleled insights into their complex digital systems.
• • You will be instrumental in ensuring the demo platform remains a scalable, high-performing foundation, directly supporting the efforts of our Sales and Marketing teams. This role demands a proactive and curious mindset, where a Jira ticket is viewed not just as a task, but as a springboard for developing comprehensive and innovative solutions. You will be encouraged to research intricate technical challenges, formulate hypotheses, and confidently defend your architectural decisions within a globally distributed team environment.
• • A key aspect of this role involves driving platform innovation by owning the availability and performance of the demo environment. This ensures it consistently functions as a robust and scalable showcase for New Relic's cutting-edge technology. You will execute with a high degree of autonomy, proactively researching potential solutions for platform bottlenecks and presenting well-defended technical recommendations, rather than passively waiting for direction.
• • Automation will be at the core of your work. You will be responsible for creating and maintaining automated deployment pipelines and sophisticated load generation profiles. This ensures our demo systems are not only "always-on" but also easily deployable and manageable, reflecting the efficiency and reliability expected of New Relic's own platform.
• • Clear and effective communication is paramount. You will document your findings, processes, and solutions meticulously in Confluence runbooks. Maintaining active, transparent communication across Slack will be essential to bridge geographical distances and time zone differences, fostering seamless collaboration with colleagues worldwide.
• • You will uphold the highest standards of engineering excellence. This includes performing production redeployments, conducting thorough smoke tests for new features, and ensuring that every code change adheres to our established DevOps best practices. Your commitment to quality and reliability will directly impact the perception and effectiveness of our product demonstrations.
• • This role offers the chance to work with a leading observability platform, contributing to its evolution and ensuring its effective demonstration to potential clients. You will gain exposure to a wide range of technologies and complex system architectures, enhancing your skills in cloud infrastructure, containerization, and automation.
• • You will be part of a supportive team that values collaboration and continuous learning. While you will have local peer support in Bengaluru, you will also be integrated into a global engineering community, benefiting from shared knowledge and best practices. The documented engineering standards will provide a clear framework for your success, allowing you to focus on innovation and problem-solving.
• • By taking ownership of the demo environment, you will directly influence New Relic's go-to-market strategy and contribute to the company's growth. Your work will be visible and impactful, providing a tangible connection between your engineering efforts and business outcomes. This is an opportunity to grow your career in a company that is at the forefront of cloud-native technology and observability.