Software Engineer, AI team (all levels)

📋 Description

• • Join Zip, a category-defining company revolutionizing enterprise procurement with AI, as a Software Engineer on our cutting-edge AI team (ZipX).
• • In this pivotal role, you will be instrumental in shaping the future of AI-native product experiences within the enterprise procurement landscape, contributing to a platform that handles over $120 trillion in global enterprise spend.
• • ZipX operates across the entire AI spectrum, encompassing the foundational infrastructure that powers all AI features, the development of intelligent agents to automate complex procurement workflows, and the creation of contract orchestration tools that leverage AI for efficient, structured legal review.
• • You will have the immediate impact of shipping high-value features utilized by enterprise customers from your very first day.
• • Work within small, high-ownership pods where engineers are empowered to take complex AI concepts from initial prototype through to full production deployment at a rapid pace.
• • Positioned at the dynamic intersection of next-generation AI capabilities and tangible customer value, you will bridge the gap between advanced AI techniques and the robust reliability and intuitive user experience demanded by enterprise professionals.
• • Your responsibilities will span the development of sophisticated agentic systems, the scaling of critical AI infrastructure, and the seamless embedding of intelligent workflows into Zip's core product offerings.
• • Embrace a bias for action, collaborate closely with a supportive, tight-knit cross-functional team, and play a key role in establishing the benchmark for AI-first procurement solutions.
• • Design, develop, and deploy highly reliable, production-grade AI products and features, including but not limited to agentic workflows, Large Language Model (LLM)-powered automation, and intelligent document processing systems.
• • Translate intricate AI concepts into user-friendly, customer-facing experiences designed to eliminate manual tasks and foster more intelligent, data-driven procurement decisions.
• • Take full ownership of features throughout their lifecycle, from initial scoping and architectural design to successful shipping and continuous iteration based on direct customer feedback and usage data.
• • Produce high-quality, extensible, and maintainable code that forms the bedrock of Zip's ambitious AI-first product strategy, ensuring long-term scalability and adaptability.
• • Architect and build robust, scalable APIs, backend services, and intuitive frontend components that integrate AI capabilities seamlessly into the fabric of Zip's core platform, enhancing user productivity and decision-making.
• • Contribute to the continuous improvement of our AI infrastructure, ensuring it remains at the forefront of technological advancement and can support the growing demands of our enterprise clientele.
• • Collaborate with product managers and designers to understand user needs and translate them into technical requirements and elegant software solutions.
• • Participate in code reviews, architectural discussions, and knowledge-sharing sessions to foster a culture of technical excellence and continuous learning within the team.
• • Stay abreast of the latest advancements in AI, machine learning, and relevant software engineering practices, bringing innovative ideas and approaches to the team.
• • Contribute to the development of internal tools and frameworks that accelerate AI development and deployment across the organization.
• • Ensure the security, performance, and reliability of all AI-powered features and infrastructure, adhering to best practices and industry standards.
• • Engage with customer feedback and usage analytics to identify areas for improvement and drive product innovation, ensuring our AI solutions deliver maximum value.
• • This role offers a unique opportunity to work on challenging problems at the forefront of AI and enterprise software, with the potential to significantly impact how businesses operate globally.
• • You will be part of a fast-paced, dynamic environment where innovation is encouraged, and your contributions will be directly visible and impactful.
• • The "all levels" hiring approach means that whether you're an early-career engineer eager to learn or a seasoned professional looking to lead, there's a place for you to grow and make a difference.
• • You'll be working with a world-class team that has experience building category-defining products at companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google, providing an unparalleled learning and growth environment.