Job Overview
Location
New York City
Job Type
Full-time
Category
Software Engineer
Date Posted
May 21, 2026
Full Job Description
📋 Description
- • Design and implement patient intake workflows including medical form completion, appointment scheduling, and automated reminder systems to streamline the patient journey from referral to report delivery.
- • Architect and build a scalable monitoring system to track patients throughout their lifecycle, enabling operations leadership to proactively identify bottlenecks and ensure service quality at scale.
- • Develop intuitive, high-efficiency dashboards for scheduling teams, legal operations, and patient services to visualize workflow status, task assignments, and operational metrics in real time.
- • Own the automation layer for internal operations by building systems for automatic referral ingestion, intelligent task routing, AI-driven voice reminder calls, and alerting mechanisms that surface operational issues before they impact patient care.
- • Integrate with legacy healthcare systems such as outdated RIS platforms and disparate health system interfaces, bridging modern software architecture with decades-old infrastructure to ensure seamless data flow.
- • Instrument all built systems with robust observability, proactively identifying failure modes and treating on-call escalations as indicators of systemic gaps requiring architectural fixes.
- • Reduce end-to-end turnaround times for patient scheduling and report delivery through optimized workflows, automated validations, and improved system reliability.
- • Enable operational team members to serve patients with minimal training by simplifying and standardizing workflows, reducing cognitive load, and creating self-explanatory user experiences.
- • Ship AI-enabled improvements that reduce the time each operations team member spends per patient, directly increasing throughput and scalability of the fulfillment engine.
- • Collaborate closely with internal operations teams to deeply understand their daily workflows, pain points, and success metrics, ensuring software solutions are grounded in real operational needs.
- • Maintain architectural rigor in backend services, prioritizing reliability, scalability, and maintainability over specific language preferences, with primary focus on modern Ruby (Rails) stacks.
- • Manage RESTful API integrations with strong attention to schema versioning, backward compatibility, and contract governance when connecting to third-party health systems and imaging centers.
- • Contribute to a culture of operational excellence by treating system health as a shared responsibility, participating in incident response, and driving preventive improvements.
- • Work within a high-growth scale-up environment with over 100% YoY growth, where your work directly impacts hundreds of patient diagnoses every day.
- • Participate in cross-functional product assessments to evolve features alongside operations, product, and engineering teams, ensuring technical solutions align with user needs and business goals.
🎯 Requirements
- • Proven ability to integrate with legacy systems not designed for modern interoperability (e.g., aging RIS platforms, core banking systems, or equivalent infrastructure in other industries)
- • Experience shipping complex internal operations dashboards with a focus on usability and efficiency for non-technical users
- • Proficiency in backend development using modern web stacks, particularly Ruby (e.g., Rails), with emphasis on building reliable, scalable services
- • Strong operational instincts: instrumenting systems, anticipating failure modes, and treating on-call escalations as systemic signals
- • Familiarity with RESTful API integration patterns, including schema versioning, backward compatibility, and API contract management
🏖️ Benefits
- • Salary range of $170,000 - $220,000
- • 401k
- • Healthcare, Vision, and Dental
- • All equipment needed to do your role effectively
- • Flexible and remote/hybrid working options
- • Personal development budgets
- • 18 days PTO plus public holidays
- • 10 paid sick days
- • Inclusive policies designed by our team, for our team
Skills & Technologies
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About ScanCom International S.A.
ScanCom International is a Luxembourg-headquartered global manufacturer and supplier of outdoor furniture, garden accessories, and related lifestyle products. Established in 1976, the company operates design, production, and distribution facilities across Europe, Asia, and the Americas, serving retail chains, garden centers, and e-commerce platforms under brands such as LifestyleGarden, Royal Garden, and others. Its portfolio emphasizes sustainable materials, FSC-certified hardwoods, and recycled plastics, and it holds compliance certifications for environmental and quality standards. The group manages end-to-end supply chain capabilities, from raw material sourcing to final delivery, supporting customers in over 40 countries.
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