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Software Engineer II

Bloomreach Inc.

Job Overview

Location

India

Job Type

Full-time

Full Job Description

📋 Description

• Join Bloomreach, a leader in building the world's premier agentic platform for personalization, and revolutionize how businesses connect with their customers through AI-driven solutions.
• We are seeking a talented Software Engineer II to join our Scaling Intelligence team, a critical group responsible for hosting and serving thousands of indexes that handle tens of thousands of queries per second.
• In this role, you will be instrumental in enhancing the scalability of our systems by leveraging cutting-edge cloud technologies, contributing directly to Bloomreach's mission of becoming the most trusted digital experience platform.
• You will work within a passionate, versatile, and highly collaborative team environment, tackling complex challenges and driving innovation in a fast-paced industry.
• Your contributions will directly impact the performance and reliability of our core infrastructure, ensuring seamless and personalized experiences for a global clientele.
• A key aspect of your role will involve improving Bloomreach’s multi-tenant search infrastructure, focusing on critical areas such as automation, stability, elasticity, and cost efficiency.
• You will be responsible for developing sophisticated tools, robust processes, and insightful metrics to meticulously measure system performance, proactively identify potential vulnerabilities, and rigorously maintain service availability.
• This position offers a unique opportunity to apply machine learning technology to enhance our systems, specifically for anomaly detection and analysis, ensuring proactive issue resolution.
• Furthermore, you will utilize machine learning to directly improve search relevance, making product discovery more intuitive and effective for end-users.
• You will be a steward of an extremely high bar of technical excellence for the company, setting standards and mentoring others.
• The Scaling Intelligence team is at the forefront of Bloomreach's technological advancements, working on core components that power autonomous search, conversational shopping, and autonomous marketing.
• You will contribute to making product discovery more intuitive and conversational for customers, leading to increased profitability for businesses.
• You will help make conversational shopping a reality, connecting shoppers with tailored guidance and product expertise across all touchpoints.
• You will be part of designing the future of autonomous marketing, streamlining workflows and enabling marketers to focus on creative, strategic, and customer-centric tasks.
• All of this is built on the intelligence of Loomi AI, our proprietary AI engine, ensuring personalization is not only autonomous but also consistent across the entire customer journey.
• You will work with technologies and methodologies that are shaping the future of e-commerce and digital experiences.
• This role requires a deep understanding of distributed systems and a passion for solving complex scalability challenges.
• You will have the opportunity to influence and implement architectural solutions that will shape the future of Bloomreach's platform.
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable technical solutions.
• Participate in code reviews, design discussions, and contribute to the continuous improvement of our engineering practices.
• Troubleshoot and resolve complex technical issues in production environments, ensuring minimal disruption to services.
• Stay abreast of the latest trends and technologies in cloud computing, distributed systems, and AI/ML to drive innovation.
• Contribute to a culture of learning and knowledge sharing within the team and the broader engineering organization.
• You will be empowered to take ownership of projects from conception to deployment, with a significant impact on our product and customers.
• This is an exciting opportunity to join a growing company at the cutting edge of AI and personalization technology, working on problems that have a real-world impact on global brands.
• We are looking for individuals who are not only technically skilled but also possess a strong sense of ownership, a collaborative spirit, and a drive for continuous improvement.
• Your work will directly contribute to Bloomreach's success in powering personalization for over 1,400 global brands, including industry leaders.
• Embrace the challenge of working with massive datasets and high-throughput systems, ensuring performance and reliability at scale.
• Contribute to the evolution of our platform, making it more robust, efficient, and intelligent for our clients worldwide.
• This role is ideal for an engineer who thrives in a dynamic environment and is eager to make a significant impact.

🎯 Requirements

• BS/MS degree in Computer Science or related fields.
• 3+ years of experience building enterprise software applications and systems in a corporate or startup engineering environment using Java or Python.
• 3+ years experience working with AWS or GCP.
• Experience with developing and maintaining distributed systems at scale in a production environment.
• Experience with multithreading.
• Experience with containerization, Kubernetes.

🏖️ Benefits

• Restricted Stock Units or Stock Options granted depending on role, seniority, and location.
• Company performance bonus.
• Employee referral bonus of up to $3,000.
• Bloomversaries (work anniversary rewards).
• People Development Program with internal and external experts.
• Access to a resident communication coach.
• Manager Development Program with coaching and feedback.
• $1,500 annual professional education budget.
• Employee Assistance Program for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• 'DisConnect' days (additional day off each quarter).
• Facilitated sports, yoga, and meditation opportunities.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.

Skills & Technologies

Python

Java

Elasticsearch

AWS

GCP

Remote

Degree Required

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Bloomreach Inc.

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About Bloomreach Inc.

Bloomreach is a leading digital experience platform (DXP) that empowers businesses to deliver personalized customer experiences across their digital channels. Their AI-powered solutions help companies optimize e-commerce search, merchandising, and marketing automation. By leveraging data and machine learning, Bloomreach enables businesses to understand customer intent, recommend relevant products, and create tailored content. This leads to increased conversion rates, customer loyalty, and revenue growth. They serve a wide range of industries, including retail, CPG, and financial services, helping them compete in the increasingly digital marketplace by providing a unified and intelligent approach to customer engagement.

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