Software Engineer II (Search Quality)

📋 Description

• • Join Bloomreach, a leader in building the world's premier agentic platform for personalization, and revolutionize how businesses connect with their customers through AI agents that personalize the entire customer journey.
• • This role is for a Software Engineer II on the Search Quality team, a critical function responsible for hosting and serving thousands of indexes at the scale of tens of thousands of queries per second.
• • You will be instrumental in improving system scalability by leveraging cutting-edge cloud technologies and will have the opportunity to influence and implement architectural solutions that solidify Bloomreach's position as the world's most trusted digital experience platform.
• • The AI Search team is at the forefront of transforming customer interactions with digital storefronts, building an intelligent, scalable search engine that integrates advanced machine learning and natural language understanding into real-time systems.
• • Your work will directly impact revenue and user experience across hundreds of enterprise e-commerce sites, making product discovery more intuitive and conversational for customers and more profitable for businesses.
• • As a Software Engineer II, you will play a pivotal role in developing our next-generation AI-powered search platform, contributing to the core of our autonomous search capabilities.
• • You will be responsible for the design, development, and maintenance of robust backend services and distributed systems that power search at an immense scale.
• • A key aspect of this role involves close collaboration with applied scientists and Machine Learning engineers, bridging the gap between research prototypes and production-ready systems.
• • You will gain exposure to and work across the full stack of our AI Search architecture, from the initial stages of data ingest and indexing to the complexities of query-time ranking and retrieval.
• • This position requires integrating big data and real-time streaming systems, such as Kafka and Spark, to process vast amounts of data and learn from user behavior at scale.
• • A significant focus will be placed on optimizing for low-latency and high-availability performance, ensuring our systems can handle hundreds of millions of queries per day with exceptional reliability.
• • You will operate within a fast-paced, collaborative environment where your contributions will have a direct and measurable influence on customer success and the overall product offering.
• • This role offers a unique opportunity to work on challenging problems at the intersection of search, AI, and large-scale distributed systems, contributing to a product that is shaping the future of e-commerce.
• • You will be involved in enhancing the efficiency and effectiveness of our search algorithms, ensuring that users find what they need instantly and effortlessly.
• • The team's mission is to make conversational shopping a reality, connecting every shopper with tailored guidance and product expertise on demand, at every touchpoint.
• • You will also contribute to the development of autonomous marketing solutions, automating workflows and freeing up marketers to focus on creative, strategic, and customer-centric initiatives.
• • By working on Loomi AI, Bloomreach's core AI engine, you will help ensure that personalization is not only autonomous but also consistent across all customer interactions.
• • You will be part of a company that powers personalization for over 1,400 global brands, including industry leaders like American Eagle, Sonepar, and Pandora.
• • This role is ideal for an engineer who is passionate about building scalable, high-performance systems and is eager to contribute to a product that solves a fundamental problem in the digital world.
• • You will have the chance to work with modern technologies and methodologies, continuously learning and growing your skillset in a supportive and innovative environment.
• • The impact of your work will be felt by millions of users worldwide, enhancing their online shopping experiences and driving significant business value for our clients.
• • You will contribute to the continuous improvement of our search relevance, speed, and overall quality, directly impacting user satisfaction and conversion rates.
• • This role provides a platform to tackle complex engineering challenges related to information retrieval, machine learning model deployment, and distributed data processing.
• • You will collaborate with a diverse team of talented engineers, data scientists, and product managers, fostering a culture of innovation and shared learning.
• • The opportunity to work on a virtual-first model with global hubs offers flexibility and a chance to connect with colleagues across different regions.
• • You will be encouraged to contribute to open-source projects and engage with the broader tech community, further enhancing your professional development.
• • The company's commitment to employee growth, well-being, and a strong culture makes this an attractive opportunity for long-term career development.