Job Overview
Location
San Francisco
Job Type
Full-time
Category
Software Engineer
Date Posted
February 27, 2026
Full Job Description
đź“‹ Description
- • As a Software Engineer on the Marketing Innovation team at OpenAI, you will be at the forefront of building and scaling AI-native systems that directly impact revenue generation, pipeline development, and marketing effectiveness. This is a unique opportunity to join a product engineering team embedded within OpenAI’s Demand Generation and Marketing organization, with a clear mandate to own and scale autonomous, customer-facing, and internal systems that operate at massive scale.
- • Your primary responsibility will be to architect, develop, and deploy sophisticated agentic systems. These systems will engage directly with enterprise customers and prospects, generating crucial pipeline and revenue, thereby shaping the future of how marketing and revenue teams operate in an AI-native world. You will tackle complex problems that transcend the capabilities of low-code tools and simple workflow automation, focusing on areas requiring native product experiences, deep system integration, and uncompromising standards for precision, safety, and reliability.
- • This role demands a product-minded approach, where you will translate ambiguous problem statements into tangible, production-grade software. Your success will be measured not by the volume of code produced, but by the measurable impact you deliver: increased revenue, expanded enterprise pipeline, and enhanced marketing efficiency. You will have the opportunity to move rapidly from concept to deployed solution, iterating based on live usage, agent behavior, and performance data.
- • You will own the end-to-end product execution lifecycle. This includes conceptualizing and building initial prototypes, developing robust production systems, and implementing strong instrumentation and evaluation frameworks to ensure reliability and performance. The scope of your work will span the full technology stack, encompassing the development of APIs, intricate orchestration logic, efficient data flows, intuitive frontend experiences, and seamless deployment processes.
- • Collaboration is key. You will work closely with functional leaders across scaled revenue, demand generation, and marketing teams. This partnership will involve understanding their desired outcomes, defining success metrics, and translating these requirements into functional specifications for the systems you build. You will also be instrumental in applying OpenAI's cutting-edge models and tooling in novel ways, making informed architectural decisions and trade-offs between different models, platforms, and system designs.
- • A significant aspect of this role involves continuous iteration and improvement. You will constantly analyze live usage data, agent performance metrics, and user feedback to refine and optimize the systems you develop, ensuring they remain at the peak of their effectiveness and adapt to evolving needs.
- • This position is ideally suited for engineers who crave ownership of critical systems, excel at building products from the ground up (0->1), and are eager to define and pioneer new categories of AI-native products and workflows. You will be instrumental in pushing the boundaries of what's possible in AI-driven marketing and revenue operations.
- • Key responsibilities include building autonomous and semi-autonomous customer-facing and internal agentic systems designed to directly boost Revenue, Pipeline, and Marketing efficiency. You will be responsible for the complete product lifecycle, from initial prototyping to the deployment and maintenance of reliable production systems equipped with comprehensive instrumentation and evaluation capabilities. Your work will involve the entire technology stack, including APIs, orchestration layers, data pipelines, user interfaces, and deployment infrastructure. A crucial part of your role will be to collaborate closely with stakeholders in marketing, demand generation, and enterprise sales to clearly define success metrics and functional requirements. You will leverage OpenAI's advanced models and tooling creatively, making judicious decisions regarding model selection, platform choices, and architectural designs. Furthermore, you will engage in ongoing iteration based on real-world usage, agent performance, and critical data analysis to ensure continuous optimization and adaptation of the systems you build.
🎯 Requirements
- • 4+ years of experience in software engineering, product engineering, or ML engineering, with a focus on building user- or customer-facing systems.
- • Proven track record of building, deploying, and operating complex systems in production, with a preference for experience involving agents or large-scale automation.
- • Demonstrated ability to thrive in an environment with ambiguous problem statements, comfortable framing challenges, proposing innovative solutions, and executing projects end-to-end.
- • Fluency in Python or JavaScript, with practical experience in building full-stack applications.
- • Hands-on experience with APIs, cloud infrastructure (e.g., AWS, GCP, Azure), system orchestration, and production monitoring tools.
🏖️ Benefits
- • Competitive salary and equity compensation.
- • Comprehensive health, dental, and vision insurance.
- • Generous paid time off and holidays.
- • Opportunities for professional development and continuous learning.
- • Access to cutting-edge AI research and technology.
Skills & Technologies
Python
JavaScript
Onsite
About OpenAI, Inc.
OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.
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