Solutions Consultant

BioRender Inc.

Job Overview

Location

Remote (Canada), Remote (US)

Job Type

Full-time

Full Job Description

📋 Description

• Partner with Account Executives as the scientific and technical SME on strategic and enterprise sales opportunities to guide the technical and scientific narrative throughout the sales cycle.
• Conduct discovery sessions with scientific teams to identify high-impact workflows, multi-team use cases, and communication challenges across pharma, biotech, and academia.
• Lead live product demonstrations, pilot programs, and technical validations of the BioRender platform for enterprise customers, tailoring content to scientific and executive audiences.
• Shape deal strategy by elevating BioRender’s positioning as the optimal scientific communication solution aligned with customer workflows, organizational goals, and adoption needs.
• Translate complex scientific team processes into scalable BioRender solutions, ensuring alignment between customer requirements and product capabilities.
• Advise customers on best practices for scientific communication, cross-team collaboration, and change management to drive team-wide adoption of BioRender.
• Build scientific credibility with researchers, lab managers, and institutional leadership by demonstrating deep understanding of experimental design, data visualization, and publication workflows.
• Collaborate with Product to translate customer feedback and recurring scientific patterns into actionable product requirements and roadmap priorities.
• Work with Customer Success to ensure seamless onboarding and scalable post-sale adoption strategies for enterprise clients.
• Partner with Sales Enablement and Marketing to develop scientific playbooks, technical documentation, executive-facing materials, and value messaging for GTM teams.
• Identify recurring scientific and operational patterns across accounts and translate them into sales plays, training programs, and marketing campaigns.
• Contribute to building and scaling the Solutions Consulting function by developing best practices, playbooks, and customer engagement frameworks for future team members.
• Travel up to 25% of the time for in-person customer visits, including onsite demonstrations and strategic meetings with enterprise clients.
• Serve as a bridge between scientific users and software, ensuring BioRender’s features are understood, adopted, and valued in real-world research environments.
• Maintain a strong understanding of how scientists generate, analyze, interpret, and communicate data across academic, biotech, and pharmaceutical settings.

🎯 Requirements

• Advanced degree (PhD or MSc) or deep professional experience in biology, life sciences, biotech, or a related scientific field
• Proven experience in solutions consulting, pre-sales, technical advisory, or customer success roles within a technical or scientific context
• Demonstrated ability to navigate complex enterprise buying processes and engage with multi-stakeholder organizations in pharma, biotech, or academia
• Strong analytical fluency in scientific workflows, data visualization, and communication practices
• Exceptional communication skills to distill complex science into clear narratives for both technical and non-technical audiences
• Comfort with ambiguity and a builder mindset to shape new processes in a high-growth startup environment

🏖️ Benefits

• Mission-driven culture focused on improving scientific communication and accelerating discovery, with BioRender figures appearing in over 54,000 publications
• World-class NPS and a loyal global user community spanning 200+ countries
• Backed by top investors including Y Combinator with a growth trajectory comparable to leading SaaS companies
• Remote-first work model with team members across Canada and the U.S., offering flexibility to work from anywhere

Skills & Technologies

Remote

Degree Required

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BioRender Inc.

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About BioRender Inc.

BioRender is a SaaS company that provides a web-based platform for scientists and researchers to create professional-grade scientific figures and illustrations. Its intuitive drag-and-drop interface and extensive library of pre-made icons and templates simplify the complex process of scientific visualization. BioRender serves academic institutions, pharmaceutical companies, and biotech firms, enabling clearer communication of research findings and accelerating scientific discovery. The platform aims to democratize scientific illustration, making it accessible to researchers of all technical backgrounds, thereby enhancing the impact and understanding of scientific work globally.

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