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Job Overview
Location
Remote
Job Type
Full-time
Category
Operations Manager
Date Posted
February 12, 2026
Full Job Description
📋 Description
- • Kraken is at the forefront of building the future of crypto, driven by a world-class team of crypto-convicted individuals united by a shared passion for discovering and unlocking the potential of blockchain technology. Our mission-focused ethos, deeply rooted in crypto values, propels us to accelerate the global adoption of cryptocurrencies, empowering everyone to achieve financial freedom and inclusion. For over a decade, this unwavering commitment has attracted some of the most talented minds in the crypto space.
- • As a Senior Manager, Banking & Payments, you will play a pivotal role within Kraken's Business Operations group, specifically leading our global banking relationships. This is a strategic position responsible for identifying, negotiating, and managing critical partnerships with global banks and financial institutions. These relationships are the bedrock of Kraken's entire ecosystem, enabling smooth, secure, and scalable access to the financial infrastructure that underpins all our products and services, from spot trading and staking to institutional custody and emerging ventures.
- • Your primary objective will be to shape and implement Kraken's Global Hybrid Banking Strategy. This involves identifying and executing high-impact opportunities that not only enhance our platform's capabilities but also directly support the launch of new products and expansion into new countries. You will be instrumental in ensuring Kraken remains the most trusted, accessible, and innovative platform for both digital and traditional assets on a global scale.
- • A key aspect of this role is commercial leadership. You will be responsible for negotiating and managing complex commercial terms and agreements with our banking partners. The goal is to optimize partner performance, drive down costs, and significantly increase the quality and reliability of services provided. This requires a keen eye for detail, strong negotiation skills, and a deep understanding of financial services contracts.
- • Operational excellence is paramount. You will oversee the end-to-end execution of banking operations, ensuring seamless liquidity management, efficient treasury operations, and the uninterrupted 24x7 processing of client transactions. This involves working closely with internal teams to troubleshoot issues, implement improvements, and maintain the highest standards of operational efficiency.
- • Cross-functional collaboration is essential for success. You will partner closely with critical internal departments including Finance, Legal, Treasury, Compliance, Product, and Engineering. The aim is to deliver integrated solutions that seamlessly support all business lines and geographical operations, ensuring alignment and synergy across the organization.
- • You will also be deeply involved in risk and compliance alignment. Working hand-in-hand with our Risk, Security, and Audit teams, you will assess and mitigate partner-related risks. Maintaining robust regulatory compliance is a non-negotiable aspect of this role, ensuring Kraken operates within all legal and ethical frameworks.
- • Establishing clear metrics, governance frameworks, and continuous improvement initiatives for all banking partnerships will be a core responsibility. You will be tasked with performance management, ensuring our partners consistently meet and exceed expectations, and that our banking operations are continuously optimized.
- • Staying ahead of the curve in a rapidly evolving market is crucial. You will maintain a deep understanding of banking, payments, and cryptocurrency trends. This market insight will allow you to anticipate emerging opportunities and challenges, particularly within the dynamic regulatory and competitive landscape of digital finance.
- • This role offers the unique opportunity to be at the intersection of traditional finance and the burgeoning world of cryptocurrency, driving innovation and shaping the future of financial services on a global scale. You will be a key architect of Kraken's financial infrastructure, directly impacting our ability to serve millions of users worldwide and achieve our mission of accelerating crypto adoption.
Skills & Technologies
About Kraken
Kraken is a global cryptocurrency exchange established in 2011, offering spot and futures trading for Bitcoin, Ethereum and 200+ digital assets. Headquartered in San Francisco with entities worldwide, it serves retail and institutional clients, providing custody, staking, an NFT marketplace and OTC desk. The platform emphasizes security, regulatory compliance and educational resources.
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