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Sr Banking & Payments Manager

Job Overview

Location

United Arab Emirates

Job Type

Full-time

Category

Operations Manager

Date Posted

February 25, 2026

Full Job Description

đź“‹ Description

  • • Kraken is at the forefront of the cryptocurrency revolution, dedicated to accelerating global adoption and empowering individuals with financial freedom and inclusion. As a fully remote company with a global presence, we are a diverse team of industry pioneers united by a shared passion for crypto and blockchain technology. We are seeking a highly skilled and strategic Sr Banking & Payments Manager to join our dynamic Business Operations group and play a pivotal role in shaping the future of our financial infrastructure.
  • • In this critical role, you will be instrumental in building and managing Kraken’s global banking relationships. You will identify, negotiate, and cultivate strategic partnerships with a diverse range of global banks and financial institutions. These collaborations are essential for supporting Kraken’s rapid growth, expanding our product offerings, and enabling the successful launch of new products and entry into new markets. Your expertise will directly contribute to making Kraken the most trusted, accessible, and innovative platform for both digital and traditional assets worldwide.
  • • You will be responsible for shaping and executing Kraken’s Global Hybrid Banking Strategy. This involves identifying high-impact opportunities to enhance our platform's capabilities and ensuring seamless integration of traditional financial services with our cutting-edge crypto products. Your strategic vision will guide our approach to leveraging banking partnerships to achieve our ambitious business objectives.
  • • A key aspect of your role will be commercial leadership. You will expertly negotiate and manage complex commercial terms and agreements with our banking partners. This includes optimizing partner performance, driving cost efficiencies, and elevating the overall quality and reliability of the services provided. Your ability to secure favorable terms will directly impact Kraken's profitability and operational robustness.
  • • You will oversee the end-to-end execution of banking operations, ensuring the highest standards of operational excellence. This encompasses managing liquidity, optimizing treasury functions, and guaranteeing the seamless, secure, and 24x7 processing of client transactions across all our products. Your attention to detail and commitment to operational efficiency will be paramount.
  • • Collaboration is at the heart of this role. You will work closely with a variety of internal teams, including Finance, Legal, Treasury, Compliance, Product, and Engineering. By fostering strong cross-functional partnerships, you will ensure the delivery of integrated solutions that effectively support all business lines and geographies, addressing the unique needs of our global user base.
  • • You will also play a crucial role in risk management and compliance alignment. Collaborating with our Risk, Security, and Audit teams, you will rigorously assess and mitigate any partner-related risks. Maintaining strict adherence to regulatory compliance frameworks will be a non-negotiable aspect of your responsibilities, safeguarding Kraken and its users.
  • • Establishing clear performance metrics, robust governance frameworks, and continuous improvement initiatives for all banking partnerships will be essential. You will be responsible for monitoring partner performance against agreed-upon KPIs and implementing strategies to drive ongoing enhancement and innovation.
  • • Staying ahead of the curve is vital in the rapidly evolving fintech landscape. You will maintain a deep understanding of current trends in banking, payments, and cryptocurrency. This market insight will enable you to proactively identify emerging opportunities and anticipate potential challenges within the dynamic regulatory and competitive environment.
  • • This role offers a unique opportunity to be at the intersection of traditional finance and the burgeoning world of digital assets. You will contribute directly to Kraken’s mission of making financial services more accessible and efficient for everyone, leveraging your expertise to build the future of crypto.
  • • We are looking for a proactive, results-oriented individual with a strong analytical mindset and exceptional communication skills. The ability to thrive in a fast-paced, high-growth, and globally distributed environment is crucial. A genuine passion for innovation in digital finance and cryptocurrency is highly valued, as we believe in the transformative power of this technology.
  • • You will be empowered to make significant contributions, drive strategic initiatives, and influence key stakeholders. This is a chance to leave your mark on a leading cryptocurrency exchange and be part of a company that is truly building the future of finance. We encourage candidates who may not meet every single listed requirement but possess a strong passion and knowledge of crypto to apply, as we value diverse perspectives and a commitment to our mission.

Skills & Technologies

Rails
Senior
Remote

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About Kraken

Kraken is a global cryptocurrency exchange established in 2011, offering spot and futures trading for Bitcoin, Ethereum and 200+ digital assets. Headquartered in San Francisco with entities worldwide, it serves retail and institutional clients, providing custody, staking, an NFT marketplace and OTC desk. The platform emphasizes security, regulatory compliance and educational resources.

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