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Sr. Director, Product

Synapticure, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end vision, strategy, and execution of Synapticure’s internal technology platform—the digital backbone that enables neurologists, care coordinators, and operations teams to deliver world-class neurodegenerative care to patients and families in all 50 states.
• Translate complex clinical workflows into intuitive product requirements, user stories, and technical specifications that empower clinicians to spend more time with patients and less time on administrative tasks.
• Serve as the single point of accountability for roadmap delivery, balancing aggressive growth targets with rigorous quality, security, and compliance standards in a highly regulated healthcare environment.
• Drive daily sprint planning, backlog grooming, and architecture discussions alongside engineering leaders; act as a “player-coach” who can roll up your sleeves to write specs, test edge cases, and unblock teams while simultaneously setting multi-year product strategy.
• Lead cross-functional initiatives that span EMR integrations (Epic, Cerner, athenahealth), data-pipeline enhancements, telehealth tooling, and care-coordination automations—ensuring seamless interoperability across providers, payers, and CMS programs such as the new GUIDE dementia care model.
• Establish robust program governance: define OKRs, allocate resources, manage risk registers, and track milestones so that every stakeholder—from frontline nurses to the C-suite—has clear visibility into progress and trade-offs.
• Champion a data-driven culture by instrumenting products for real-time analytics, surfacing actionable insights on clinical efficiency, patient outcomes, and operational throughput, and iterating rapidly based on quantitative and qualitative feedback.
• Collaborate deeply with clinical leadership to understand the lived experience of patients with ALS, Parkinson’s, and Alzheimer’s; infuse empathy and user-centric design into every feature decision, ensuring technology reduces rather than adds burden.
• Foster an inclusive, remote-first team culture that embodies Synapticure’s core values: relentless patient focus, curiosity, authenticity, and bias toward action—mentoring product managers and technical program managers to grow into future healthcare leaders.
• Continuously scan the competitive and regulatory landscape (HIPAA, HITECH, 21st Century Cures) to anticipate shifts in reimbursement, privacy, and telehealth policy, positioning the platform to adapt ahead of market changes.
• Evangelize the product vision both internally and externally—presenting to health-plan partners, provider networks, and investors to secure alignment, funding, and strategic buy-in for next-generation capabilities.
• Balance technical debt and scalability investments with immediate patient-impact features, ensuring the architecture can support 10× growth in patient volume and geographic expansion over the next three years.
• Maintain comprehensive documentation—from PRDs and architecture decision records to compliance artifacts—so that knowledge is never siloed and audits are frictionless.
• Leverage AI and automation responsibly to reduce clinician burnout, streamline prior authorizations, and surface personalized treatment recommendations while maintaining human oversight and ethical safeguards.

🎯 Requirements

• 5+ years in Product Management, Technical Program Management, or equivalent leadership roles within healthcare or health-tech.
• Hands-on experience integrating EMRs (Epic, Cerner, athenahealth) or building/supporting internal clinical workflow tools.
• Demonstrated success managing the full lifecycle of complex, internal-facing platforms that drive operational or clinical workflows.
• Technical fluency to engage in architecture discussions, evaluate trade-offs, and write detailed technical specifications.
• Exceptional written and verbal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.

🏖️ Benefits

• Competitive salary range: $220,000–$250,000 annually.
• Comprehensive medical, dental, and vision coverage for you and eligible dependents.
• 401(k) plan with employer matching to support long-term financial wellness.
• Generous paid time off and sick leave, plus a flexible, remote-first work environment.
• Home-office stipend and annual professional-development budget to keep you productive and growing.

Skills & Technologies

Senior

Remote

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Synapticure, Inc.

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About Synapticure, Inc.

Synapticure provides telemedicine and care coordination for patients with amyotrophic lateral sclerosis, Parkinson’s disease, and related neurodegenerative conditions. The platform connects patients to neurologists, genetic counselors, and social workers for remote consultations, second opinions, and ongoing management. It assists with genetic testing, therapy selection, insurance navigation, and clinical-trial matching while offering resources for caregivers. Founded in 2020 and headquartered in Chicago, the company partners with academic medical centers and ALS clinics to expand access to specialized neurology care across the United States.

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