Sr. Product Designer - (Remote)

📋 Description

• • Join Rula Health, a mission-driven company dedicated to making mental healthcare accessible and integrated with physical health, as a Senior Product Designer on our Revenue Cycle Management (RCM) team.
• • This pivotal role focuses on simplifying, clarifying, and building trust in the financial aspects of mental health care for patients, providers, and internal teams.
• • You will be instrumental in leading the end-to-end design process for intricate billing and financial workflows, encompassing critical areas such as eligibility verification, claims processing, denial management, payment reconciliation, appointment scheduling, and financial transparency.
• • Your contributions will directly influence how patients comprehend their medical bills, ensure providers receive accurate and timely payments, and optimize the efficiency of high-volume internal billing operations.
• • This opportunity is ideal for a designer who thrives on dissecting complex problems, designing for operational scalability, and adeptly translating regulatory requirements, payer policies, and financial constraints into intuitive, user-centered experiences.
• • You will collaborate closely with cross-functional partners including Product Managers, Engineers, Revenue Cycle Operations specialists, and Compliance officers to deliver robust workflows.
• • The goal is to achieve a delicate balance between usability, accuracy, and auditability, ultimately contributing to a significant improvement in access to essential mental health care services.
• • Rula Health operates as a remote-first organization, currently hiring across most U.S. states, fostering a flexible and inclusive work environment.
• • As a Senior Product Designer, you will be a key player in shaping the future of mental healthcare finance, ensuring a seamless and trustworthy experience for all stakeholders.
• • You will be responsible for user research, ideation, wireframing, prototyping, and high-fidelity design, ensuring that the user experience is paramount throughout the development lifecycle.
• • This role requires a deep understanding of user needs, business objectives, and technical constraints, enabling you to craft elegant solutions to complex challenges.
• • You will advocate for the user, ensuring that design decisions are data-informed and aligned with user feedback and business goals.
• • The impact of your work will be felt directly by patients seeking care, providers delivering services, and the internal teams managing the financial operations of Rula Health.
• • You will contribute to the evolution of our design system, ensuring consistency and scalability across all RCM products.
• • This position offers a unique chance to apply your design expertise in a domain that has a profound positive impact on individuals' well-being and access to critical healthcare services.
• • You will be expected to mentor junior designers and contribute to the overall growth and maturity of the design practice at Rula Health.
• • The role involves a significant degree of autonomy and ownership, allowing you to drive design initiatives from conception to launch.
• • You will be a critical voice in product strategy discussions, bringing a user-centric perspective to inform roadmap planning and feature prioritization.
• • Your ability to navigate ambiguity and drive clarity will be essential in this fast-paced and evolving healthcare landscape.
• • Ultimately, you will help build a system that makes the financial side of mental health care as straightforward and supportive as the care itself.