Job Overview
Location
New York City, NY
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • As a Staff Site Reliability Engineer at Writer Inc., you will be at the heart of ensuring the company's AI-powered platform remains available, performant, and reliable 24/7 for enterprise customers like Mars, Marriott, Uber, and Vanguard.
- • You will design and implement scalable, fault-tolerant infrastructure solutions on AWS, GCP, or Azure; own reliability through SLOs and error budgets; lead incident response and post-mortems; and automate operational tasks using Python, Go, or similar languages to reduce manual toil.
- • You will join a fast-moving, innovative team in Writer’s New York City hub, reporting to the Director of Engineering, and collaborate closely with product and engineering teams to embed reliability into system design from conception to launch.
- • In this role, you will have the opportunity to shape the foundation of enterprise generative AI reliability, drive innovation in AI-native operational practices, and grow your expertise in large-scale cloud systems while impacting hundreds of global enterprises.
Skills & Technologies
About Writer Inc.
Writer Inc. provides an enterprise-grade generative AI platform for creating, editing and governing business content. The system embeds into workflows to generate marketing copy, documentation, emails and other text while enforcing brand, style and compliance rules. It includes a language model, style guides, snippets, terminology management and analytics, all designed to maintain consistency across teams. Clients use Writer to accelerate content production, reduce revisions and ensure regulatory adherence without sacrificing human oversight.
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