Staff Software Engineer

📋 Description

• • As a Staff Software Engineer – AI at FourKites, you will be at the forefront of innovation, leveraging your mastery-level backend engineering skills to enhance a sophisticated platform that manages over 3.2 million supply chain events daily for more than 1,600 global brands.
• • You will play a pivotal role in architecting and developing advanced backend systems, driving large-scale development initiatives, and ensuring the scalability and robustness of our high-throughput, event-driven environment.
• • A key aspect of this role involves spearheading the integration of cutting-edge LLM-powered agents, such as Tracy, Sam, Cassie, and Foresight, directly into our core services.
• • This integration requires meticulous design of tool-use patterns, robust audit trails, and effective human-in-the-loop checkpoints, all engineered to meet stringent enterprise reliability standards.
• • You will be instrumental in shaping how intelligence is embedded across our entire supply chain ecosystem, directly impacting the efficiency, agility, and sustainability of global logistics operations.
• • Your responsibilities will extend to mentoring and guiding other Software Engineers (SSE/SE), fostering a culture of technical excellence and continuous learning within the team.
• • You will lead in-depth technical analysis, conduct thorough root cause investigations for complex issues, and serve as a recognized technical expert, driving the team's problem-solving capabilities and AI adoption maturity forward.
• • The role demands hands-on development, testing, and maintenance of backend applications, ensuring the delivery of high-quality, efficient, and well-documented code.
• • You will be responsible for designing and implementing sophisticated data models and database schemas that support our complex data requirements.
• • Close collaboration with the frontend team is essential to ensure seamless integration of backend services with the user interface, providing a cohesive user experience.
• • Performing rigorous code reviews and upholding stringent code quality standards will be a daily practice, ensuring the maintainability and reliability of our codebase.
• • You will actively troubleshoot and debug applications, identifying and resolving issues efficiently to maintain optimal performance.
• • A commitment to implementing code with very high coverage of unit tests and component tests is expected, ensuring the stability and predictability of our software.
• • Cross-training peers and actively mentoring teammates will be a crucial part of fostering a collaborative and knowledgeable engineering environment.
• • You will work closely with the DevOps team to manage the deployment and operational aspects of our applications in production, ensuring smooth and reliable service delivery.
• • Continuous learning and staying abreast of new technologies and industry trends is paramount, enabling you to bring fresh perspectives and innovative solutions to the team.
• • This role offers a unique opportunity to work within a team that builds and operates a highly scalable, event-driven platform powering over 75 microservices, processing millions of global supply chain events daily.
• • You will be at the heart of developing production AI agents that embed intelligence directly into logistics workflows, driving the next wave of AI-powered supply chain innovation.
• • Your expertise will contribute to FourKites' mission of transforming supply chains through AI-driven insights and automated actions, creating real-time digital twins of orders, shipments, inventory, and assets.
• • You will help break down enterprise silos by providing a comprehensive, real-time view of the supply chain, enabling companies to prevent disruptions, automate routine tasks, and optimize performance.
• • This position is based in Chennai or Remote, India, offering flexibility while contributing to a globally impactful product.
• • You will be part of a curious, empathetic, and inclusive team that celebrates differences and values collaboration.
• • The opportunity to tackle complex, real-world challenges with tangible impacts, from delivering medical supplies to ensuring grocery availability, makes this a highly rewarding role.
• • You will contribute to a platform that is the leader in AI-driven supply chain transformation and a pioneer of real-time visibility.
• • Your work will directly influence how companies achieve true real-time execution and intelligent fulfillment, transforming both their supply chains and customer experiences.
• • This role is ideal for an engineer who thrives in a fast-paced, dynamic environment and is passionate about building scalable, intelligent systems.
• • You will gain exposure to a wide range of technologies and methodologies, further enhancing your professional development.
• • The impact of your work will be felt across global enterprises, optimizing their supply chain operations and driving significant business value.
• • You will be empowered to take ownership of critical components of our platform, from backend architecture to AI agent integration.
• • This is a chance to be a key player in a company that is revolutionizing the logistics industry with advanced technology.
• • You will contribute to a culture that prioritizes innovation, technical excellence, and employee growth.
• • The role requires a deep understanding of distributed systems, microservices architecture, backend system design, data engineering, and applied AI engineering.
• • You will be expected to design, architect, implement, test, profile, release, and optimize the highest quality software and services.
• • Your contributions will directly impact the performance, security, and scalability of FourKites' flagship platform.
• • You will be a crucial part of a team that is not just building software, but building the future of supply chain management.
• • The opportunity to work with leading global brands and solve their most pressing supply chain challenges is immense.
• • You will be a technical leader, influencing architectural decisions and best practices across the engineering organization.
• • This role offers a unique blend of deep technical challenges and strategic impact within the rapidly evolving field of AI and supply chain technology.