Team Lead - Risk & Periodic Reviews EMEA

📋 Description

• • Join Adyen, a leading global financial technology platform that empowers businesses like Meta, Uber, H&M, and Microsoft to achieve their ambitions faster. At Adyen, we engineer everything for ambition, fostering an environment where individuals can thrive, own their careers, and tackle unique technical challenges at scale as a team. We are driven by motivated individuals who deliver innovative and ethical solutions.
• • As the Team Lead for CDD Customer Risk Reviews Periodic Reviews in the EMEA region, you will be at the forefront of combating financial crime. This pivotal role involves spearheading a dynamic team responsible for conducting comprehensive periodic assessments of our global merchants. Your primary objective will be to ensure strict adherence to regulatory requirements, industry standards, and Adyen's internal risk thresholds, all while relentlessly optimizing operational effectiveness and efficiency.
• • You will be instrumental in fostering a culture of data-driven decision-making and effective communication within your team, ensuring that performance is tracked, understood, and continuously improved. This involves setting clear objectives, monitoring progress against key performance indicators (KPIs), and providing constructive feedback to drive individual and team growth.
• • A critical aspect of this role is seamless coordination and collaboration with key cross-functional stakeholders. You will actively engage with Compliance, Product, Commercial, and Regional Operational teams to co-create, shape, and implement cutting-edge solutions and strategic recommendations. This collaborative approach is essential for fostering a culture of continuous improvement across our processes, procedures, and policies, ensuring they remain robust and effective.
• • Proactively stay ahead of the curve by closely monitoring regulatory changes and internal policy shifts. This foresight will enable you to identify emerging risk territories and establish robust controls to guarantee ongoing compliance and mitigate potential threats to Adyen and its merchants.
• • Drive tangible results by taking full ownership of the team’s KPIs. You will meticulously monitor progress, analyze performance data, and prepare impactful presentations for leadership. These presentations will showcase team achievements, outline strategic initiatives, and share key learnings, contributing to the broader organizational understanding of risk management.
• • Collaborate globally with your counterparts in different regions to ensure a consistent and standardized approach to the review process across all markets. This global perspective is crucial for maintaining Adyen's reputation and operational integrity worldwide.
• • Partner closely with the wider CDD (Customer Due Diligence) team to collectively shape, communicate, and powerfully execute the department's goals and key outcomes. Your contribution will be vital in driving the overall success and strategic direction of the CDD Department.
• • Work in tandem with the Quality Assurance (QA) function to identify performance trends, pinpoint training needs, and provide constructive feedback. This continuous feedback loop is designed to foster a culture of excellence and ensure that the team consistently operates at the highest standards.
• • Actively coach and mentor your team members, providing guidance and support to foster their personal and professional development. Empowering your team and genuinely caring about their growth is a core tenet of Adyen's leadership philosophy.
• • This role requires a proactive and innovative mindset, with the ability to define and implement robust processes and procedures that can scale effectively with Adyen's rapid growth. You will need to manage processes with exceptional accuracy and meticulous attention to detail, ensuring that all reviews are conducted thoroughly and efficiently.
• • You will be expected to take initiative, demonstrate strong ownership, and be committed to challenging the status quo in a critical, professional, and effective manner. Strong decision-making capabilities and a solution-based approach are paramount in navigating the complexities of risk management.
• • The ability to adapt to a dynamic and evolving environment, while simultaneously managing multiple priorities, is essential for success in this fast-paced role.
• • Ultimately, you will be responsible for leading a team that plays a critical role in safeguarding Adyen's integrity and reputation by ensuring our merchants meet the highest standards of due diligence and risk management, contributing directly to the company's sustainable growth and success.