Job Overview
Location
Chicago, IL
Job Type
Full-time
Category
Business Analyst
Date Posted
June 23, 2026
Full Job Description
đź“‹ Description
- • As a Technical Business Analyst at Coates Group Limited, you will play a pivotal role in bridging business needs with technical solutions to enhance customer experience technologies used by global brands like McDonald’s. Your work will directly contribute to the company’s mission of creating impactful connections through smart, personalized digital signage and content management systems.
- • Day to day, you will gather and analyze business requirements from stakeholders, translate them into functional specifications for technical teams, support the design and testing of digital solutions, and ensure alignment between business goals and technology implementation across global markets.
- • You will join a collaborative, innovative team within a family-owned yet startup-spirited global technology company that values curiosity, authenticity, and continuous evolution. The team operates across 50+ markets with offices worldwide, united by a purpose to empower partnerships and drive evolution in customer experiences.
- • In this role, you will develop expertise in enterprise-level digital experience platforms, strengthen your ability to translate complex business needs into technical roadmaps, and gain exposure to large-scale deployments in industries like Quick Service Restaurants—positioning you for growth in both business analysis and technology strategy.
🏖️ Benefits
- • Opportunity to work with a global technology leader serving top brands in over 50 markets
- • Exposure to large-scale, award-winning digital deployments (e.g., largest QSR hardware deployment in history)
- • Collaborative, values-driven culture rooted in family-owned integrity and startup innovation
- • Professional growth in a company recognized for design excellence (2x Australia Good Design Award winner)
- • Chance to contribute to meaningful customer experiences used by millions worldwide
- • Work environment that values diversity, creativity, and continuous evolution
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Coates Group Limited
Coates Group Limited is an Australian company specializing in digital signage, menu boards, and retail technology solutions for the quick-service restaurant and convenience store sectors. Founded in 1964, the company designs, manufactures, and deploys integrated hardware and software systems, including outdoor digital displays, kiosks, and mobile ordering platforms. It serves global brands such as McDonald's, BP, and Shell, offering services from concept development and content management to installation and ongoing support. Coates Group operates across Asia-Pacific, North America, and Europe, focusing on enhancing customer engagement and operational efficiency through scalable, data-driven retail technologies.
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