Job Overview
Location
Dallas, TX
Job Type
Full-time
Category
Software Engineering
Date Posted
February 26, 2026
Full Job Description
đź“‹ Description
- • As a Technical Writer at Semperis, you will be at the forefront of explaining complex computer software solutions to our diverse user base. Your primary responsibility will be to research, write, and maintain high-quality technical product documentation that demystifies our advanced cybersecurity offerings. This role is ideal for a self-motivated individual who thrives on new challenges, adapts quickly to a fast-paced development environment, and possesses exceptional communication and collaboration skills.
- • You will play a critical role in ensuring our customers can effectively understand and utilize Semperis's cutting-edge software. This involves a deep dive into product functionalities, translating intricate technical concepts into clear, concise, and accurate documentation. Your work will directly impact user adoption, customer satisfaction, and the overall success of our products.
- • A key aspect of your role will be to proactively engage with our talented development teams and subject matter experts (SMEs). Through insightful interviews and collaborative discussions, you will gather the necessary information to build a comprehensive understanding of our products and their underlying technologies. This requires an inquisitive mind and the ability to formulate precise questions to uncover potential omissions, inconsistencies, or inaccuracies in existing information.
- • You will be responsible for the entire documentation lifecycle, from initial drafting to ongoing maintenance and updates. This includes ensuring the usability of all documentation by meticulously verifying its content against the actual product. Your attention to detail will be paramount in identifying and rectifying any technical discrepancies, ensuring that our documentation is not only informative but also technically sound and reliable.
- • Adhering to established technical documentation standards will be a core part of your responsibilities. You will contribute to the continuous improvement of these standards and the development procedures for technical product documentation. By collaborating with your peers, you will actively participate in enhancing the documentation development process, driving efficiency and elevating the overall quality of our documentation set.
- • Your role extends to conducting thorough technical reviews of documentation, ensuring a consistent and high standard of quality across all materials. You will also be expected to review, edit, and proofread content, maintaining a keen eye for grammatical accuracy, clarity, and adherence to style guides.
- • We expect you to develop and maintain a robust understanding of our products and how our customers use them. This user-centric approach will enable you to create documentation that is not only technically accurate but also highly relevant and practical for end-users.
- • This position requires a proactive approach to information gathering. You should be comfortable and adept at seeking out information from development teams and SMEs, demonstrating initiative and resourcefulness.
- • You will be instrumental in contributing to the setting of standards and development procedures for technical product documentation, helping to shape the future of how Semperis communicates its technical information.
- • Collaboration is key. You will work closely with a global team of developers and SMEs, requiring excellent oral communication and presentation skills, as well as strong conflict-resolution abilities to navigate diverse perspectives and ensure cohesive documentation.
- • Experience writing content for rapid deployment, such as SaaS releases, is crucial, as you will be documenting products that are frequently updated and enhanced.
- • Your ability to manage multiple tasks simultaneously, meet tight deadlines, and adapt to unexpected changes with ease will be essential for success in our dynamic environment.
- • You will leverage your creativity in preparing documents while strictly adhering to company standards and guidelines, ensuring a balance between engaging content and professional integrity.
- • This role offers a unique opportunity to be part of a growing cybersecurity company, recognized for its innovation and commitment to being a Force for Good. You will contribute to a mission-driven organization that values purpose, growth, and work-life balance, making a tangible impact on our customers and the industry.
🎯 Requirements
- • 5+ years of technical writing experience documenting complex software applications, with a strong preference for experience in cybersecurity software.
- • Proven ability to comprehend and clearly explain intricate technical concepts, coupled with exceptional writing, editing, and organizational skills, and meticulous attention to detail.
- • Demonstrated experience with online documentation publishing and desktop publishing tools, as well as experience using source control systems (e.g., Git).
- • Ability to work independently with limited supervision, manage multiple tasks and deadlines effectively, and proactively seek information from technical teams.
🏖️ Benefits
- • Competitive salary and comprehensive health, dental, and vision insurance.
- • Opportunities for professional development and continuous learning, including access to training and conferences.
- • A hybrid work model that offers flexibility, balancing in-office collaboration with remote work.
- • Be part of a recognized leader in cybersecurity, contributing to a mission-driven company that values its employees and fosters a positive work environment.
Skills & Technologies
Git
Remote
About Semperis Ltd.
Semperis provides identity-driven cyber resilience for hybrid and multi-cloud environments, specializing in Microsoft Active Directory and Azure AD. Its platform automates threat detection, response, and recovery for identity systems, enabling organizations to prevent, detect, and remediate attacks like ransomware and identity compromise. The company offers real-time monitoring, forensic analysis, and disaster recovery capabilities to ensure continuous business operations. Founded by security experts, Semperis serves enterprises and government agencies worldwide, helping them secure critical identity infrastructure against evolving cyber threats. Solutions include Directory Services Protector, Purple Knight, and Forest Recovery.
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