Job Overview
Location
Dublin, CA
Job Type
Full-time
Category
Writing
Date Posted
May 28, 2026
Full Job Description
đź“‹ Description
- • This contract Technical Writer role at SavvyMoney, Inc. is critical for creating clear, structured training documentation that empowers users to confidently navigate the company’s SaaS platform, directly supporting customer success and product adoption across 1,600+ financial institution partners.
- • Day to day, the writer will author end-user training manuals, onboarding guides, and how-to documentation; collaborate with product and engineering teams to capture accurate feature details; create annotated screenshots and visual walkthroughs; maintain and update content as the product evolves; organize documentation in knowledge base tools like Notion or Confluence; and gather feedback from customer success and support teams to continuously improve usability.
- • SavvyMoney is a leading fintech company based in the San Francisco East Bay, recognized as a Top 25 Place to Work and an Inc. 5000 Fastest Growing Company, providing integrated credit score and personal finance solutions through over 43 digital banking platforms, with a corporate office in Dublin, CA and remote flexibility across the U.S.
- • In this role, the Technical Writer will deepen expertise in SaaS documentation, gain hands-on experience with fintech products, refine skills in instructional design and visual communication, and have the opportunity to shape documentation standards from the ground up while building a strong portfolio in a supportive, innovative environment.
🎯 Requirements
- • 2+ years of technical writing experience, ideally for software products
- • Strong command of written English with clear, concise communication style
- • Proficiency with tools like Google Docs, Notion, or Confluence
- • Ability to self-manage deadlines with minimal oversight
- • Portfolio of previous technical writing or documentation samples
- • Comfortable learning and navigating web-based SaaS platforms quickly
🏖️ Benefits
- • Full remote, flexible scheduling
- • Direct access to product experts for quick answers
- • Opportunity to shape documentation standards from the ground up
- • Competitive hourly rate of $35.00 - $40.00 depending on experience
- • Contract position with potential for extension based on performance
Skills & Technologies
About SavvyMoney, Inc.
SavvyMoney, Inc. is a financial technology company that provides credit score monitoring, financial wellness tools, and personalized money management solutions to consumers through partnerships with banks, credit unions, and financial institutions. Its platform offers users free access to credit scores, credit reports, budgeting tools, and educational resources designed to improve financial literacy and promote healthier financial behaviors. By embedding its services within the digital banking experiences of its partners, SavvyMoney helps financial institutions increase customer engagement, retention, and cross-selling opportunities. The company operates in the fintech and consumer finance industry, focusing on empowering individuals with actionable financial insights while enabling institutions to deliver added value through integrated, white-labeled financial wellness platforms.
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