Job Overview
Location
Virtual
Job Type
Full-time
Category
Other
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • The Title Express Processor at Copart, Inc. plays a critical role in supporting auto insurance companies by managing vehicle title procurement and related paperwork, ensuring compliance with state guidelines and facilitating smooth transactions between sellers, buyers, and financial institutions.
- • Day-to-day responsibilities include opening and scanning mail, handling call queues for title inquiries and claim updates, preparing and sending Total Loss Packets per state requirements, conducting initial and follow-up calls to vehicle owners and lien holders to secure payoff information and documents, reviewing mail for compliance, launching 'Okay to Pay' authorizations, monitoring shared inboxes, and performing other assigned tasks while meeting internal cycle times and auditable standards.
- • Copart, Inc. is a global technology leader and premier online vehicle auction platform with over 200 facilities worldwide, connecting vehicle sellers to more than 750,000 buyers across 190+ countries. The company emphasizes an unmatched customer experience driven by its people, processes, and technology, and is committed to diversity, inclusion, and collaboration in the workplace.
- • In this role, the individual will develop expertise in vehicle title processing, state-specific DMV procedures, lien holder coordination, and compliance workflows. They will strengthen communication, problem-solving, and multitasking abilities while gaining experience in a fast-paced, technology-driven environment that values accuracy, customer service, and operational excellence.
🎯 Requirements
- • 1+ years of office customer service experience
- • High school diploma or equivalent
- • Proficiency in basic office equipment and Microsoft products
- • Ability to identify and analyze vehicle title documents per company and state guidelines
- • Excellent written and verbal communication skills
- • Strong customer service skills and attitude
🏖️ Benefits
- • Medical, dental, and vision insurance
- • 401(k) plan with company match
- • Employee Stock Purchase Plan (ESPP)
- • Employee Assistance Program (EAP)
- • 10 vacation days per year
- • 7 paid company holidays
- • Life and AD&D insurance
Skills & Technologies
About Copart, Inc.
Copart, Inc. operates a global online auction platform for used, wholesale, and salvage vehicles. Founded in 1982, the company lets insurers, dealers, dismantlers, and consumers buy or sell cars, trucks, motorcycles, and specialty vehicles. It maintains large secure storage yards, provides title services, and offers virtual bidding technology. Headquartered in Dallas, Texas, Copart serves buyers and sellers across North America, Europe, the Middle East, and Latin America, facilitating millions of transactions annually while leveraging data analytics and logistics to streamline the vehicle remarketing process.
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