Video Teleconferencing Technician

Strategic Growth Partners, LLC

Job Overview

Location

Doral, FL

Job Type

Full-time

Full Job Description

📋 Description

• The Video Teleconferencing Technician role is critical to ensuring seamless, secure, and reliable communication systems for federal, military, and government clients, directly supporting mission-critical operations through expert VTC infrastructure management.
• Day-to-day responsibilities include providing Tier I & II customer support for video teleconferencing systems, scheduling conferences using Cisco’s TelePresence Management Suite (TMS), responding to system outages by implementing failover or backup solutions, conducting remote and on-site site surveys for new installations or upgrades, and performing on-site VTC installations including network device configuration, equipment setup, and system validation.
• The team at Strategic Growth Partners, LLC supports a CVE-verified Veteran-Owned Small Business (VOSB) that is ISO 9001:2015 certified and a GSA MAS contract holder, delivering trusted IT and telecommunications solutions to Federal, State, Local Government agencies, the U.S. Military, and private-sector clients with a focus on reliability and security.
• In this role, the technician will deepen expertise in enterprise VTC systems, gain hands-on experience with Cisco TMS and IP-based conferencing infrastructure, develop advanced troubleshooting skills for secure government networks, and contribute to high-impact projects supporting national defense and federal operations—potentially leading to advanced technical or leadership roles in government IT or defense contracting.

🎯 Requirements

• Active Top Secret security clearance
• Working/practical knowledge of IP networks as implemented in VTC systems
• Experience providing Tier I & II customer support for video teleconferencing systems

🏖️ Benefits

• Company-paid health, dental, and vision insurance
• Company-paid life and disability insurance
• 401k retirement savings plan with employer match
• 10 company-paid holidays per year and paid time off

Skills & Technologies

Remote

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Strategic Growth Partners, LLC

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About Strategic Growth Partners, LLC

Strategic Growth Partners, LLC is a boutique advisory firm that provides M&A, capital raising, and strategic consulting services to lower-middle-market companies across North America. Founded in 2005 and headquartered in Chicago, the firm focuses on transactions between $5 million and $100 million in enterprise value, serving clients in manufacturing, business services, consumer products, and technology industries. The team combines investment banking expertise with operational experience to guide owners through complex transactions, helping them achieve liquidity, growth financing, or succession objectives while preserving company culture and long-term value.

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