Voice AI Solutions Implementation Engineer (Fluent in Russian)

📋 Description

• • Lavendo Inc. is at the forefront of revolutionizing customer service for small businesses through an innovative AI-powered voice system. This cutting-edge platform operates seamlessly, answering calls 24/7, efficiently booking appointments, and expertly handling a wide array of customer requests without the need for complex coding or intricate setup. Founded by a team of seasoned entrepreneurs with profound expertise in Artificial Intelligence and business operations, the company has developed a powerful solution that directly addresses and captures revenue previously lost by businesses. With over 1,000 satisfied customers already experiencing tangible results, Lavendo Inc. is poised for significant growth.
• • As the company expands its reach across diverse sectors including restaurants, dental practices, HVAC companies, cleaning services, and call centers, they are actively building a category-defining product within a vast and largely underserved market. This presents a unique opportunity for a talented individual to join a dynamic and rapidly scaling organization.
• • The role of a Solutions Implementation Engineer at Lavendo Inc. is one of high ownership and direct impact. You will play a pivotal role in shaping how Artificial Intelligence is deployed and scaled across a variety of real-world business environments. Working in close collaboration with the Chief Technology Officer (CTO) and a senior engineering team, you will be instrumental in defining integration architectures, delivery methodologies, and technical standards within a burgeoning AI startup.
• • This position offers a compelling blend of deep backend engineering expertise and strategic, stakeholder-facing responsibilities. You will be responsible for building and managing integrations that are absolutely critical to our customers’ revenue operations and are fundamental to how large accounts and strategic partners adopt AI at scale. Your work will directly influence the success and adoption of our AI solutions.
• • Key responsibilities include supporting the Enterprise Integrations team in meticulously managing and executing integration processes, from the initial design phase through to final deployment. This involves a comprehensive understanding of the entire integration lifecycle.
• • You will be tasked with collecting and clearly defining requirements from various internal stakeholders, accurately estimating the complexity of each task, and meticulously planning realistic delivery timelines. This requires strong analytical and project management skills.
• • The role demands the design and implementation of robust, reliable, and scalable integration solutions. You will leverage a sophisticated technical stack including Python (specifically FastAPI), RESTful APIs, gRPC, Apache Kafka for event streaming, Redis for caching, and SQL for database management. Ensuring the efficiency and effectiveness of these integrations is paramount.
• • A crucial aspect of this role involves conducting regular code reviews to uphold a consistent standard of high-quality code across all projects. Maintaining code integrity and best practices is essential for long-term system stability and maintainability.
• • You will be expected to strictly adhere to delivery deadlines, ensuring that all integrations are production-ready and meet the highest standards of technical excellence. This requires a disciplined approach to project execution.
• • Post-deployment, you will be responsible for monitoring and stabilizing the integrations. This involves utilizing advanced observability tools such as Grafana to proactively identify and address any performance issues or potential disruptions, ensuring seamless operation for our clients.
• • A proactive and problem-solving attitude is vital. You will actively identify and resolve any blockers that impede project momentum, demonstrating a strong “get things done” mentality and a commitment to keeping projects on track.
• • This role offers an exceptional opportunity to work with a cutting-edge AI product that empowers businesses to deploy voice and chat AI employees in minutes across multiple channels and tools. You will contribute to a platform that is fundamentally changing how businesses interact with their customers and manage their operations.
• • Joining Lavendo Inc. means becoming part of a fast-moving, lean, and engineering-led organization. We prioritize speed, ownership, and pragmatic problem-solving over rigid processes, fostering an environment where innovation thrives. You will be part of a team founded by proven entrepreneurs with a successful track record in building globally adopted technology solutions, offering a unique chance to learn and grow within a high-impact environment.