ZScaler Certified Engineer (R-00126)

📋 Description

• • **Join a Mission-Driven, Award-Winning Team:** True Zero Technologies Inc. is a rapidly growing, veteran-owned small business committed to empowering people and technology to achieve exceptional outcomes. We pride ourselves on fostering a community of driven, passionate innovators dedicated to delivering top-tier services. Our commitment to our people and culture has been recognized with "Best Places to Work" awards in 2023 and inclusion in Inc. Magazine's Top 5000 Fastest Growing Companies in 2022. If you're looking for an environment that values your contributions and supports your professional growth, True Zero is the place for you.
• • **Spearhead Cutting-Edge ZScaler Solutions:** As a ZScaler Certified Engineer, you will be at the forefront of designing, implementing, and managing advanced ZScaler solutions for enterprise organizations. This role is pivotal in enhancing our clients' cyber resiliency through the strategic integration of ZScaler's powerful platform and tools. You will leverage your expertise to translate complex client needs into robust, scalable, and secure architectures, ensuring rapid deployment and operational excellence.
• • **Drive Client Success and Innovation:** Your primary responsibility will be to capture client requirements, architect innovative ZScaler solutions, and oversee their successful deployment and ongoing management. This hands-on role demands a deep understanding of ZScaler's capabilities and best practices to deliver tangible value and operationalized capabilities. You will be instrumental in ensuring our clients achieve their cybersecurity objectives and maximize their investment in ZScaler technology.
• • **Contribute to Strategic Growth and Presales:** Beyond technical implementation, you will play a crucial role in supporting our presales efforts. This includes assisting with the scoping of services engagements, developing compelling proposals, and presenting technical solutions to prospective clients. Your ability to articulate the value proposition of ZScaler and True Zero's services will be key to expanding our client base and driving business growth.
• • **Architect and Design ZScaler Deployments:** You will be responsible for the end-to-end architectural design of ZScaler deployments, encompassing Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and potentially Zscaler Digital Experience (ZDX). This involves understanding client network infrastructures, security policies, and user access requirements to create optimized and secure configurations.
• • **Lead Implementation and Integration:** Guide and execute the technical implementation of ZScaler solutions, ensuring seamless integration with existing enterprise security stacks, identity providers (e.g., Azure AD, Okta), and network infrastructure. This includes configuring policies, user authentication, and traffic forwarding rules.
• • **Provide Expert Training and Support:** Develop and deliver comprehensive training programs to client IT teams and end-users, empowering them to effectively manage and utilize the ZScaler platform. Offer expert-level support during and after the deployment phase, troubleshooting complex issues and ensuring optimal system performance.
• • **Develop and Refine Best Practices:** Contribute to the continuous improvement of True Zero's ZScaler service offerings by developing and documenting best practices, implementation guides, and operational procedures. Share your knowledge and insights with the broader engineering team to foster a culture of learning and innovation.
• • **Engage in Technical Consultations:** Act as a trusted advisor to clients, providing expert consultation on ZScaler best practices, security strategies, and future roadmap planning. Understand emerging threats and ZScaler's evolving capabilities to offer proactive recommendations.
• • **Collaborate Across Teams:** Work closely with sales, project management, and other engineering teams to ensure project success, client satisfaction, and alignment with True Zero's strategic objectives. Foster strong working relationships both internally and externally.
• • **Maintain ZScaler Certifications:** Stay current with ZScaler certifications and actively pursue advanced training to maintain expertise in the latest ZScaler features, functionalities, and security paradigms. This role is ideal for a self-starter who thrives in a dynamic, client-facing environment and is passionate about cybersecurity and cloud-native security solutions.