This job has expired

This position was posted on June 16, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Customer Success Manager

Lovable Labs Inc.

Job Overview

Location

London

Job Type

Full-time

Full Job Description

📋 Description

• As a Customer Success Manager at Lovable Labs Inc., you will guide users from first value to full adoption, building trusted relationships that turn every account into a success story and directly impact how customers build and innovate with software.
• You will own post-sale success including onboarding, adoption, renewal, and expansion for key accounts; build and execute success plans; drive value realization through proactive check-ins, QBRs, and enablement sessions; partner with Product, Engineering, and Sales to surface feedback and shape roadmap; troubleshoot blockers; and track health scores and adoption metrics to identify risks and opportunities.
• Lovable Labs Inc. is a small, talent-dense team based in Stockholm building a generation-defining company that empowers anyone to build software with any language—from solopreneurs to Fortune 100 teams—with a mission to transform raw ideas into real products fast, valued for extreme ownership, high velocity, and low-ego collaboration.
• In this role, you will develop deep expertise in customer success strategy for SaaS and AI-native products, become a trusted advisor guiding customers on best practices and new features, and grow your ability to bridge customer needs with product and growth teams in a fast-moving, high-growth environment.

🎯 Requirements

• Experience in CS, account management, or solution consulting in SaaS or AI
• Track record of driving adoption, renewals, and expansion across mid-market, enterprise, and strategic accounts
• Strong communicator who blends empathy, business acumen, and technical curiosity
• Ability to translate technical capabilities into clear business outcomes
• Skilled at running onboarding, QBRs, and success plans with multiple stakeholders
• Comfortable collaborating with Product, Sales, and Engineering to champion the customer voice
• Comfortable with ambiguity and iteration in a fast-moving, high-growth environment
• Bonus: experience supporting developer tools or AI-native products

🏖️ Benefits

• Opportunity to work at the forefront of a foundational shift in software creation, changing how the digital world works
• Impact on millions of users and enterprise customers, with Lovable-built applications visited hundreds of millions of times a month
• Work in a small, talent-dense team that values extreme ownership, high velocity, and low-ego collaboration
• Chance to build a generation-defining company from Stockholm with a mission to make a dent in the world
• Clear path to be seen as a strategic advisor and bridge between customers, product, and growth

Skills & Technologies

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Lovable Labs Inc.

Visit Website

About Lovable Labs Inc.

Lovable Labs is a Swedish startup that provides an AI-powered platform for non-technical founders and product managers to design, build and deploy web and mobile applications through natural language prompts. The system auto-generates full-stack React and Node.js code, live previews, and integrates hosting, databases and version control so users can iterate from idea to production without writing code or managing infrastructure.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.