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Account Director, Digital Natives

Job Overview

Location

Sydney, Australia

Job Type

Full-time

Category

Software Engineering

Date Posted

August 8, 2026

Full Job Description

đź“‹ Description

  • • Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan.
  • • Support your customer accounts from initial engagement to successful deployment and through to renewal.
  • • Partner with solutions and research engineering to build and execute complex customer programs and projects.
  • • Own a revenue target.
  • • Manage revenue forecasts.
  • • Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
  • • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
  • • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
  • • Support the recruitment and onboarding of other teammates.
  • • Support the development of company culture.

🎯 Requirements

  • • 7+ years selling and renewing platform-as-a-service and/or software-as-a-service.
  • • Designing and executing complex deal strategies.
  • • Supporting the growth of fast-growing, high-performance companies.
  • • Working directly with c-level executives.
  • • Communicating technical concepts to customers and internal stakeholders.
  • • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.

🏖️ Benefits

  • • Hybrid work model of 3 days in the office per week.
  • • Relocation assistance to new employees.

Skills & Technologies

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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