Account Director, Manufacturing

OpenAI, Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Manage a small number of key manufacturing accounts, developing and executing comprehensive account strategies to drive adoption of OpenAI’s AI products.
• Build trusted executive relationships with senior leaders across technology, operations, engineering, supply chain, manufacturing, and procurement functions within large manufacturing organizations.
• Lead enterprise prospects through the full sales cycle—from initial consideration and use-case identification to successful deployment and expansion of AI solutions.
• Help manufacturing customers identify and prioritize high-value AI applications in areas including engineering and product development, factory and operational efficiency, supply chain optimization, quality management, predictive maintenance, workforce enablement, customer support, and enterprise knowledge management.
• Partner with solutions engineers, researchers, and product teams to design and execute complex customer programs that integrate OpenAI’s technology into existing operational environments.
• Navigate complex enterprise ecosystems involving legacy systems, operational technology, data governance policies, security requirements, and global stakeholder structures.
• Own and achieve annual consumption revenue targets exceeding $2M, with consistent performance over multiple years.
• Manage and forecast consumption revenue with accuracy, providing insights to internal stakeholders and aligning with finance and business operations teams.
• Analyze key account metrics to generate reports and deliver strategic insights to both internal teams and external customers.
• Monitor the manufacturing industry landscape—including competitors, emerging AI use cases, technological trends, and customer transformation priorities—to inform product roadmap contributions and corporate strategy.
• Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams to align on customer outcomes and organizational goals.
• Support the recruitment, onboarding, and development of new team members to scale the manufacturing sales function.
• Contribute to the development and reinforcement of OpenAI’s company culture through active participation and leadership.
• Work in a hybrid model requiring three days per week in the office at one of OpenAI’s locations: San Francisco, Seattle, or New York.
• Engage with global manufacturing clients operating across multiple business units, facilities, and geographies, requiring coordination across time zones and regulatory environments.
• Translate technical capabilities of AI models into measurable business outcomes such as increased productivity, operational efficiency, quality improvement, innovation velocity, and revenue growth.
• Maintain deep awareness of manufacturing-specific challenges including automation integration, compliance, supply chain resilience, and workforce upskilling needs.

🎯 Requirements

• 14+ years selling platform-as-a-service and/or software-as-a-service solutions
• Significant experience selling complex enterprise technology solutions to large manufacturing organizations
• Strong understanding of the manufacturing industry, including business models, operational environments, technology ecosystems, and transformation priorities
• Experience developing executive relationships across technology, engineering, operations, supply chain, manufacturing, and procurement functions
• Experience navigating complex, global accounts with multiple business units, facilities, stakeholders, and decision-makers
• Achieved revenue targets greater than $2M per year for more than 3 years

🏖️ Benefits

• Hybrid work model with 3 days per week in the office (San Francisco, Seattle, or New York)
• Relocation assistance for new employees
• Open to US-based remote candidates
• Opportunity to work alongside world-class researchers and engineers on cutting-edge AI technology
• Contribution to OpenAI’s mission of ensuring safe artificial general intelligence benefits all of humanity
• Access to a collaborative, cross-functional environment spanning product, engineering, marketing, and operations

Skills & Technologies

Remote

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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