Account Director, Mid-Market

OpenAI, Inc.

Job Overview

Location

Singapore

Job Type

Full-time

Full Job Description

📋 Description

• Manage a portfolio of mid-market accounts in APAC, developing and executing comprehensive regional go-to-market strategies for OpenAI’s AI products.
• Drive outbound sales outreach to win lighthouse accounts through direct engagement with enterprise customers.
• Partner closely with solutions engineers, researchers, and product teams to design and deliver complex customer programs that integrate OpenAI’s AI models into business workflows.
• Own and achieve consumption-based revenue targets, with responsibility for accurate forecasting and pipeline management.
• Build and scale programmatic sales motions through strategic partnerships with resellers, distributors, and technology collaborators across APAC.
• Play a foundational role in creating the playbook for OpenAI’s first AI-native mid-market sales team in the region.
• Support the recruitment, onboarding, and development of new sales and account team members to expand the APAC mid-market function.
• Lead high-visibility customer events including Customer Advisory Boards (CABs), industry conferences, and product launches to strengthen brand presence and customer engagement.
• Serve as a trusted advisor to C-level executives and cross-functional stakeholders, helping them understand and deploy AI to achieve strategic business outcomes.
• Educate customers on the capabilities, use cases, and future potential of generative AI, fostering adoption grounded in ethical and safe deployment.
• Build systems and processes from the ground up to enable scalable, repeatable sales operations in a fast-paced, high-growth environment.
• Actively contribute to shaping company culture by embodying OpenAI’s mission of ensuring artificial general intelligence benefits all of humanity.
• Embrace ambiguous, multidimensional challenges that require integrating technical knowledge, market insight, and customer strategy to deliver bespoke solutions.
• Maintain deep curiosity about artificial intelligence and its societal impact, using that passion to inspire customers and internal teams alike.
• Think strategically on a multi-year horizon, aligning internal stakeholders and external partners around long-term market vision and execution.

🎯 Requirements

• 7+ years of direct selling experience in Data and AI or Cloud industries
• Proven experience designing and executing complex go-to-market strategies
• Demonstrated success orchestrating programmatic sales motions through partners
• Hands-on experience working directly with C-level executives
• Experience operating in fast-paced, high-growth technology environments
• Prior experience leading high-visibility customer events (e.g., CABs, conferences, product launches)

🏖️ Benefits

• Opportunity to shape the future of artificial general intelligence with global impact
• Work alongside world-class researchers, engineers, and business professionals at OpenAI
• Be part of building the first AI-native mid-market sales team in APAC
• Exposure to cutting-edge AI tools and technologies at the forefront of innovation

Skills & Technologies

Mid-level

Onsite

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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