Account Director, Strategic Banking

OpenAI, Inc.

Job Overview

Location

New York City

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the primary executive liaison for strategic banking clients, managing long-term relationships with global financial institutions including C-suite leaders such as CIOs, CTOs, Heads of Digital, Risk, and Operations.
• Own and execute comprehensive account strategies for a portfolio of strategic banking clients, aligning AI deployment with business objectives like customer experience transformation, operational modernization, employee productivity gains, financial analysis acceleration, and risk management enhancement.
• Lead complex, multi-stakeholder enterprise sales cycles spanning business, technology, compliance, legal, and risk functions within large banking organizations.
• Collaborate directly with OpenAI’s research engineers and solutions strategists to design, scope, and pilot AI-powered use cases that deliver measurable business impact in regulated banking environments.
• Partner with compliance, privacy, security, and risk teams to ensure all AI deployments adhere to stringent financial industry regulations and governance standards.
• Achieve and exceed annual revenue and consumption targets exceeding $2M+, with accountability for accurate forecasting, pipeline management, and sales reporting.
• Monitor evolving trends in banking, financial regulation, and artificial intelligence to inform customer strategy and guide product roadmap priorities.
• Represent OpenAI at key industry events such as Money20/20, Sibos, and American Bankers Association conferences to build brand authority and thought leadership in financial services AI.
• Work cross-functionally with Marketing, Partnerships, and Communications teams to develop and scale the strategic banking go-to-market motion, including tailored messaging, case studies, and industry-specific content.
• Design scalable, repeatable sales processes and deployment frameworks tailored to the unique needs of global banking institutions.
• Translate complex technical capabilities of OpenAI’s AI systems into clear business value propositions for non-technical banking executives.
• Anticipate industry shifts and proactively guide enterprise clients through adoption of transformative AI technologies in highly sensitive, compliance-driven contexts.
• Operate in a hybrid work model requiring three days per week in the New York City office, with relocation assistance provided for new hires.

🎯 Requirements

• 14+ total years selling complex enterprise software or platform-as-a-service solutions
• 4+ years selling to large global banking organizations
• Proven success achieving annual revenue targets >$2M+ in regulated industries
• Experience managing C-suite relationships, including CIOs, CTOs, Heads of Digital, Operations, Risk, and Lines of Business
• Strong understanding of banking workflows across retail, commercial, investment banking, capital markets, payments, or wealth management
• Demonstrated ability to design and execute complex deal and partnership strategies

🏖️ Benefits

• Hybrid work model with three days per week in the New York City office
• Relocation assistance for new employees
• Opportunity to shape the future of AI in one of the world’s most critical industries
• Collaborative environment with world-class researchers, engineers, and business professionals

Skills & Technologies

Hybrid

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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