Account Executive - Public Sector

📋 Description

• • Promise modernizes how government agencies and utilities support people in financial difficulty, building technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity.
• • The company's mission is to transform public systems so they work better for everyone, especially the most vulnerable, and its platform improves how more than 80 million people access benefits and essential services.
• • Promise's team includes experts from companies like Palantir, Google, and Stripe, as well as esteemed government leaders, and the company is backed by over $50 million from investors including Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments.
• • Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022," a "Forbes Next Billion-Dollar Startups 2024" honoree, and Y Combinator's #1 GovTech startup.
• • As an Account Executive on the Sales team, you will partner with government agencies and regulated companies such as utilities to modernize how they deliver essential services, driving new and expansion business across targeted agencies and enterprises.
• • Each customer has unique procurement processes, and successful AEs at Promise see these as opportunities to demonstrate creativity and value, taking a scrappy, strategic approach that aligns Promise's solutions with each client's mission and procurement context rather than relying on generic enterprise playbooks.
• • You will work closely with GTM leadership to shape outbound strategy, open new verticals, and build a repeatable motion as Promise expands nationwide, in a hands-on role within a high-growth environment where your success directly influences how millions of people access benefits and essential services.
• • Build and execute targeted account plans for government agencies and utilities.
• • Navigate complex and slow procurement processes with patience and precision.
• • Close new and expansion deals, delivering meaningful value to clients.
• • Establish and grow relationships with senior stakeholders across public sector and regulated enterprises.
• • Partner with Business Development and external advisors to generate and accelerate opportunities.
• • Respond to and win strategic RFPs.
• • Deliver tailored demos and presentations that align Promise's products with each client's needs.
• • Partner with GTM leadership to design outbound strategies, define personas, and refine messaging for new verticals.
• • Create structured prospecting workflows and continuously improve them based on performance data.
• • Collaborate with Marketing and GTM Ops to improve lead quality, CRM accuracy, and pipeline performance.
• • Deliver accurate forecasts and pipeline updates to GTM leadership.
• • Share prospect feedback to inform the product roadmap and influence new features.
• • Travel up to 50% to meet with customers and prospects.
• • This role suits someone energized by big, complex challenges, who wants work with real, measurable impact on people's lives, takes ownership, runs toward problems, and values clear, candid, constructive communication.
• • Promise operates with freedom and responsibility rather than hierarchy and rigid structures, moves fast, adapts often, and expects agility in a mission-driven, ambitious, and direct culture.
• • Promise engages in US government contracts and restricts hiring to US persons, including US citizens and permanent residents (Green Card holders), and candidates must reside in the US.
• • Promise is an equal opportunity employer committed to diversity and inclusion, provides reasonable accommodations to qualified individuals, and participates in E-Verify.