Account Manager - AI Acquisition

G2i Inc.

Job Overview

Location

Remote

Job Type

Contract

Full Job Description

📋 Description

• This Account Manager role at G2i Inc. focuses on owning the most complex, high-stakes client situations — diagnosing root causes, resetting relationships, and driving outcomes that protect both the client and the company.
• Day to day, you will take full ownership of escalated or high-risk accounts, lead high-stakes conversations with founders and C-suite executives, build targeted recovery plans, advise on go-to-market strategy, and contribute to scalable retention frameworks and playbooks.
• You will report into senior leadership, operate with full autonomy, and own outcomes without being managed through it — handling cases others cannot close.
• The role offers the opportunity to develop senior advisory skills, influence internal delivery teams with structured feedback, and build systems that reduce escalation volume and improve client retention across the portfolio.

🎯 Requirements

• 5+ years in client success, account management, consulting, or a senior operational role within a high-growth, agency, or tech-enabled environment.
• Proven track record managing complex, escalated, or high-risk accounts with demonstrable recovery and retention outcomes.
• Experience operating at or advising founder/C-suite level — influencing decisions under pressure, not just executing.
• Strong diagnostic ability across strategy, execution, expectation, and delivery.
• High emotional intelligence — resets expectations and holds trust under pressure.
• Expert-level negotiation and de-escalation in emotionally and commercially charged situations.

🏖️ Benefits

• Fully remote work arrangement.
• Opportunity to work directly with senior leadership and influence company-wide retention strategies.
• Autonomy to own complex cases and drive measurable commercial outcomes.
• Exposure to high-stakes advisory work with founders and C-suite executives.
• Ability to contribute to scalable frameworks and playbooks that impact the broader organization.

Skills & Technologies

Design

Remote

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G2i Inc.

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About G2i Inc.

G2i is a technical talent marketplace that pre-vets React, React Native, and Node.js engineers for U.S. companies. Founded by developers to solve hiring pain, it runs extensive code reviews, pair-programming interviews, and background checks before matching engineers for contract or full-time remote roles. G2i emphasizes mental health, offering a monthly wellness stipend and a zero-burnout policy. The company also provides direct-hire services and manages payroll, compliance, and ongoing support, enabling startups and enterprises to scale engineering teams quickly while maintaining code quality and developer well-being.

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