Job Overview
Location
Indiana, USA
Job Type
Full-time
Category
Account Manager
Date Posted
February 22, 2026
Full Job Description
đź“‹ Description
- • Are you a seasoned Account Manager with a passion for sports and a knack for building strong client relationships? Do you thrive in a fast-paced, global environment and possess a deep understanding of the iGaming and Sportsbook industry? If so, BETER, a leading product company in the sports and esports content analytics space, is looking for you to join our dynamic team as an Account Manager with a focus on the LATAM region.
- • BETER is at the forefront of innovation, creating competitive content enhanced with cutting-edge analytics. For over seven years, we have been instrumental in organizing thousands of sports tournaments, live broadcasts, and cultivating a vibrant sports community. Our reach is truly global, with 45 thousand events managed monthly across both esports and traditional sports, and our products are recognized in 150 countries worldwide. We pride ourselves on partnering with some of the world's most renowned trading giants, providing them with unparalleled content solutions.
- • As an Account Manager for the LATAM market, you will be the lynchpin of our client relationships. You will serve as the primary point of contact, ensuring our partners in this crucial region maximize the value derived from our high-octane sports and esports content. Your role is pivotal in managing the entire client lifecycle, from the critical final stages of the sales process and seamless technical onboarding, through to ongoing performance optimization and strategic upselling initiatives. This is an opportunity to make a significant impact on client success and contribute directly to BETER's continued growth.
- • Your core responsibilities will encompass several key areas:
- • **Onboarding and Launch Excellence:** You will spearhead the integration process for new operators. This involves meticulous coordination between our internal Engineering, Business Analysis (BA), and Supervising teams to guarantee a smooth and efficient 'Go-Live' experience for every new partner. Your ability to manage cross-functional teams and ensure timely execution will be critical to setting up our clients for success from day one.
- • **Robust Relationship Management:** The foundation of this role is building and nurturing strong, trust-based relationships with key stakeholders across Tier-1 and Tier-2 sportsbooks. You will be the trusted advisor, understanding their business objectives and demonstrating how BETER's offerings can help them achieve their goals. Regular communication, proactive problem-solving, and a deep understanding of their operational needs will be paramount.
- • **In-depth Performance Analysis:** You will be responsible for diligently monitoring daily consumption (PPE) and revenue share (RS) performance metrics for your assigned clients. This involves identifying any gaps in content placement, investigating discrepancies, and working collaboratively with internal teams and clients to implement solutions that enhance performance and profitability. A keen eye for detail and a data-driven approach are essential here.
- • **Strategic Growth and Upselling:** Beyond maintaining current performance, you will proactively identify opportunities to upsell new disciplines and tournaments. Your goal will be to ensure our comprehensive content offering is strategically positioned and ranked competitively on the client's platform, driving increased engagement and revenue for both parties. Understanding market trends and client needs will fuel these growth opportunities.
- • **Financial Oversight and Reconciliation:** You will manage the critical financial aspects of client accounts, including monthly revenue reconciliations, payment control, and the invoicing process. Accuracy and timeliness in these financial operations are non-negotiable, ensuring smooth commercial operations and maintaining strong financial partnerships.
- • **Effective Crisis Management:** Inevitably, technical challenges can arise. You will serve as the primary escalation point for any technical issues, such as video streaming disruptions or odds feed inaccuracies. Your role will involve coordinating swiftly with our dedicated 24/7 Supervising team to diagnose, resolve, and communicate solutions, minimizing any impact on the client's operations.
- • This role requires a proactive, results-oriented individual who can navigate complex client needs and internal processes with confidence. If you are ready to take ownership, drive client success, and contribute to a globally recognized brand in the exciting world of sports and esports content, we encourage you to apply.
🎯 Requirements
- • Minimum of 2 years of experience in B2B Account Management or Sales Support specifically within the iGaming Sportsbook industry.
- • Professional working proficiency in Spanish or Portuguese, in addition to fluent English (mandatory).
- • Strong technical aptitude, comfortable working with API documentation, WebViews, and CRM systems (e.g., Pipedrive), and capable of effectively communicating technical requirements to engineering teams.
- • Demonstrated experience in a data-driven role, analyzing metrics such as Gross Gaming Revenue (GGR), Turnover, and other performance indicators to identify trends and inform business decisions.
- • Ability to work remotely and effectively manage your schedule to align with the LATAM time zone, ensuring consistent client support.
🏖️ Benefits
- • Flexible work schedule to accommodate work-life balance.
- • Comprehensive paid sick leave policy.
- • Generous 20 working days of paid vacation annually.
- • Competitive and timely salary payments.
- • Access to personal mentoring and coaching for professional development.
- • Regular team-building activities and engaging corporate events.
- • Paid child care leave to support family needs.
Skills & Technologies
Remote
About Beter
Beter is a technology company focused on developing and implementing innovative solutions for the gaming and betting industry. They specialize in creating platforms and tools that enhance user experience, streamline operations, and provide data-driven insights for operators. Their offerings often include customizable white-label solutions, advanced CRM systems, and robust back-office management tools. Beter aims to empower its clients with cutting-edge technology to drive growth, engagement, and profitability in the competitive online gaming market. The company operates within the fast-evolving digital entertainment and iGaming sectors, providing essential infrastructure and services for businesses in this space.
