Job Overview
Location
Remote, United States
Job Type
Full-time
Category
Software Engineering
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Own and manage a portfolio of nonprofit clients, serving as the primary point of contact for all sales-related needs and strategic inquiries.
- • Build and maintain trust-based relationships with key nonprofit stakeholders including development directors, fundraising managers, advancement teams, and executive leadership.
- • Gain deep understanding of each nonprofit’s fundraising model, donor engagement strategies, and operational challenges to tailor solution recommendations.
- • Drive revenue growth through renewals, cross-sells, and upsells within the existing customer base, consistently meeting or exceeding assigned revenue targets.
- • Develop and execute strategic account plans to increase product utilization, maximize customer ROI, and expand the scope of Bonterra’s solutions within each organization.
- • Proactively identify at-risk accounts and collaborate with internal teams to implement retention strategies and secure renewals.
- • Conduct consultative discovery sessions to uncover nonprofit clients’ fundraising and supporter engagement needs, then package and present tailored solutions.
- • Leverage usage data and customer insights to identify expansion opportunities and recommend enhancements to improve campaign performance and donor retention.
- • Collaborate with Customer Success, Support, and Professional Services teams to ensure seamless onboarding, implementation, and long-term client value delivery.
- • Guide nonprofit clients on best practices in fundraising campaigns, donor lifecycle management, and platform utilization aligned with industry trends.
- • Maintain accurate and up-to-date pipeline, forecasting, and account activity records in the CRM system.
- • Analyze account performance metrics to generate actionable insights that drive relationship growth and revenue optimization.
- • Provide structured feedback to product and marketing teams based on direct client interactions to enhance platform functionality and customer experience.
- • Operate with a mission-driven mindset, aligning all client interactions with Bonterra’s goal to increase the giving rate as a percentage of GDP from 2% to 3% by 2033.
🎯 Requirements
- • 2–4+ years of experience in account management, B2B sales, customer success, or revenue roles
- • Experience working with nonprofit organizations or selling into the nonprofit sector
- • Proven track record of meeting or exceeding revenue targets
- • Strong consultative selling skills with the ability to translate client needs into solutions
- • Excellent communication skills—comfortable with presentations, facilitation, and relationship building
- • Proficiency with CRM systems and modern sales tech
🏖️ Benefits
- • Comprehensive benefits package supporting health, well-being, and professional growth
- • Compensation range of $58,000–$65,000 base; $93,000–$100,000 on-target earnings
- • Bonuses, incentives, equity, and a total rewards package (details available on company careers page)
- • Inclusive, mission-driven culture focused on equity and meaningful impact
Skills & Technologies
About Bonterra Tech Holdings LLC
Bonterra provides cloud software and data services to nonprofit organizations, public agencies, and corporate social-good teams. Its platform combines fundraising, donor management, digital engagement, volunteer coordination, and outcomes analytics into a unified ecosystem, helping users raise funds, mobilize supporters, and measure impact. Formed through the 2023 combination of Social Solutions, CyberGrants, EveryAction, Network for Good, and other providers under parent company Bonterra Tech Holdings LLC, the company serves more than 19,000 customers across North America and the United Kingdom.
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