Account Manager (SMB and Mid-Market, SaaS)

Prompt, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Manage and grow existing accounts by proactively upselling additional licenses and cross-selling new products.
• Build and maintain relationships with key decision-makers to uncover new opportunities.
• Present Prompt’s suite of products (Prompt Kiosk, Prediction Health, Onus One, PT Wired, Prompt BI) to demonstrate value and ROI.
• Conduct periodic business reviews with CSMs to identify whitespace, showcase value, and strengthen partnerships.
• Collaborate closely with Client Success and Sales to ensure aligned strategies for account health and growth.
• Accurately forecast opportunities, track pipeline, and maintain up-to-date records in CRM.

🎯 Requirements

• 1–3 years of experience in Account Management or Sales, ideally in SaaS or HealthTech.
• Demonstrated success in achieving or exceeding revenue quotas.
• Strong relationship-building, communication, and negotiation skills.
• Highly organized, resourceful, and proactive with the ability to manage multiple priorities.
• Comfortable working independently in a fast-paced, startup environment.
• Proficient with CRM tools (HubSpot preferred), project management software, and analytics dashboards.

🏖️ Benefits

• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Skills & Technologies

Mid-level

Remote

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Prompt, Inc.

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About Prompt, Inc.

Prompt is a healthcare technology company that provides cloud-based electronic health record and practice management software designed for physical, occupational, speech, and behavioral therapy clinics. Its unified platform integrates scheduling, documentation, billing, analytics, and patient engagement tools to streamline workflows, reduce administrative burden, and improve clinical and financial outcomes for therapy practices of all sizes.

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