Job Overview
Location
EMEA
Job Type
Full-time
Category
Sales
Date Posted
May 5, 2026
Full Job Description
đź“‹ Description
- • As an Account Manager at ControlUp Technologies Ltd., you will manage a portfolio of approximately 200 accounts across the EMEA region, focusing on post-sale relationship management to ensure customer success, retention, and growth of lifetime value.
- • Day to day, you will engage with customers to align their goals with ControlUp’s solutions, collaborate with CSMs, Solution Engineers, and Professional Services teams to deliver a superior customer experience, drive software adoption and license utilization, and identify opportunities for upsell and cross-sell through proactive needs assessment and education.
- • You will be part of a globally distributed, collaborative team structure (PODs) that supports new business sellers by ensuring customer value remains central to revenue growth, working closely with US-based and international peers to leverage diverse perspectives and drive account expansion.
- • In this role, you will develop deep commercial acumen, strengthen your ability to influence decision-makers at all levels, and grow as a trusted advisor to customers—building enduring partnerships while contributing to the renewal and expansion of a significant book of business in a fast-growing SaaS environment.
🎯 Requirements
- • Fluent in Dutch & Fluent (other languages are a plus!)
- • Proven track record of working in fast-growing SaaS businesses
- • Prior responsibility for a portfolio of more than 200 accounts across all segments/verticals
- • Exceptional interpersonal and communication skills with the ability to influence decision-making at all levels
- • Proven ability to conduct seven-figure renewal negotiations
- • Experience in one or more of the following roles: Customer Success Manager/ Renewals /Sales/IT manager, Software Sales
🏖️ Benefits
- • Opportunity to work with a global, diverse team across EMEA and the US
- • Chance to act as a trusted advisor and build enduring customer relationships
- • Exposure to cutting-edge DEX and IT operations technology platform
- • Professional growth in account management, renewal negotiations, and SaaS business operations
- • Involvement in company events and customer on-sites with some travel required
- • Recognition for proactive, customer-centric initiative and organizational excellence
Skills & Technologies
About ControlUp Technologies Ltd.
ControlUp Technologies provides digital employee experience monitoring and IT operations management software for enterprise desktop and application environments. The platform collects metrics from endpoints, virtual desktops, and SaaS applications, then analyzes performance, security, and user experience data to identify and remediate issues in real time. Its agent-based architecture supports Citrix, VMware Horizon, Microsoft AVD, and physical Windows devices, offering dashboards, alerting, remediation scripts, and historical analytics to help IT teams reduce support tickets and improve workforce productivity.
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