
Job Overview
Location
Telecommuter GA
Job Type
Full-time
Category
Other
Date Posted
March 17, 2026
Full Job Description
đź“‹ Description
- • As an Adjuster General with Sedgwick Claims Management Services, Inc., you will play a pivotal role in navigating the complexities of insurance claims, ensuring fair and efficient resolution for clients facing unexpected losses. This telecommuter position, based in Georgia, offers the opportunity to join a globally recognized leader in the claims management industry, renowned for its caring culture and commitment to employee growth and work-life balance.
- • Your primary responsibility will be to meticulously investigate claims related to personal, casualty, or property damage. This involves a deep dive into claim forms and supporting documentation to ascertain the extent of insurance coverage and identify any potential liabilities.
- • You will engage directly with claimants and witnesses through various communication channels, including in-person interviews, telephone calls, and written correspondence, to gather crucial information and perspectives.
- • A key aspect of the role involves consulting official records, such as police and hospital reports, and conducting thorough inspections of damaged property to accurately assess the situation and determine the company's liability.
- • Based on your findings, you will meticulously estimate the costs associated with repairs, replacements, or necessary compensation, ensuring that all calculations are precise and well-supported.
- • You will be empowered to negotiate settlements directly with claimants, leveraging your expertise and understanding of the claims process to reach mutually agreeable resolutions.
- • In situations where a settlement cannot be reached through negotiation, you will skillfully recommend litigation through the legal department and may be required to attend subsequent hearings, providing essential case details and insights.
- • This role involves managing complex losses independently, operating within designated authority levels, and providing support on larger, more intricate claims, including those involving accounting-based losses such as business interruption and stock claims.
- • You will be responsible for proactively revising case reserves in your assigned claims files to accurately reflect the probable costs associated with each claim, ensuring financial accuracy and foresight.
- • Furthermore, you will contribute to the company's strategic planning by assisting in the preparation of loss experience reports, which are vital for assessing profitability and calculating appropriate future insurance rates.
- • The role also encompasses performing other assigned duties that support the organization's overall objectives and quality programs, demonstrating flexibility and a commitment to continuous improvement.
- • Travel will be required as necessary to fulfill the duties of this position, allowing you to engage directly with claims sites and stakeholders across the region.
- • Sedgwick is committed to fostering a supportive and dynamic work environment where your contributions are valued, and your career can flourish. You will be part of a team that is dedicated to helping people through challenging times, making a tangible difference in their lives.
- • This position offers the unique advantage of being a telecommuter role, providing flexibility and the ability to manage your workload effectively from a remote location within Georgia.
- • You will be expected to maintain a high level of professionalism, ethical conduct, and customer service in all interactions, upholding Sedgwick's reputation for excellence.
- • The role demands strong analytical skills, keen attention to detail, and the ability to manage multiple priorities simultaneously while adhering to strict deadlines.
- • Continuous learning and professional development are encouraged, with opportunities to enhance your expertise in claims management and insurance practices.
- • By joining Sedgwick, you become part of a company that is consistently recognized for its outstanding workplace culture and commitment to its employees, including accolades from Newsweek, Great Place to Work®, and Fortune.
Skills & Technologies
About Sedgwick Claims Management Services, Inc.
Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.
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