
Job Overview
Location
Memphis, TN
Job Type
Full-time
Category
Operations Manager
Date Posted
March 17, 2026
Full Job Description
📋 Description
- • As an Advisor, Programs at ALSAC, you will be at the forefront of developing, managing, and executing national fundraising initiatives that directly contribute to the mission of finding cures and saving children through St. Jude.
- • This pivotal role demands a blend of strategic vision and operational acumen, positioning you as a subject matter expert in program development, risk mitigation, and cross-functional collaboration.
- • You will be instrumental in driving program excellence by leveraging data-informed decision-making, cultivating key relationships, and ensuring the consistent application of program standards across diverse markets.
- • The position requires strong operational judgment, a profound understanding of peer-to-peer fundraising and endurance-based fundraising models, and the ability to influence teams without direct authority, all while rigorously safeguarding the organizational brand and reputation.
- • You will be responsible for developing and overseeing national program strategies that are meticulously aligned with ALSAC’s overarching long-term strategic plan and ambitious fundraising objectives.
- • A key aspect of your role will be to identify and champion key initiatives designed to elevate program performance and deepen the impact of St. Jude's life-saving work.
- • You will lead a continuous improvement cycle, driven by in-depth performance analysis, strategic test-and-learn opportunities, keen market insights, and thorough post-program evaluations.
- • Your day-to-day responsibilities will include the comprehensive oversight of the assigned program area, ensuring strict adherence to core operational standards, fiscal guidelines, and critical timeline controls.
- • You will be tasked with training market teams on effective, measurable strategies, emerging trends, and priority focus areas specifically designed to enhance market penetration and fundraising success.
- • This role involves leading critical operational elements for national endurance partnerships, providing hands-on, expert guidance for high-impact or particularly complex program components.
- • A significant part of your mandate will be to proactively identify, meticulously monitor, and effectively mitigate legal, financial, and brand-related risks across the entire program portfolio.
- • You will collaborate closely with the Legal department to guarantee full regulatory compliance in all applicable states and counties where programs operate.
- • You will own and define program-level policies, covering crucial areas such as fundraising structures, participant benefits, recognition programs, eligibility criteria, and the overall participant experience.
- • You will have the authority to approve or guide precedent-setting exceptions, ensuring these decisions do not compromise long-term program integrity or organizational standards.
- • You will act as a vital connective strategic partner, fostering seamless collaboration across key departments including Marketing, Operations, ECC, ITS, Finance, Supply Chain, and various Territory teams.
- • Your role will involve aligning these cross-functional teams to the program strategy, ensuring adherence to policies, meeting timelines, and achieving expected outcomes.
- • You will be responsible for communicating critical insights, emerging trends, and strategic opportunities to internal stakeholders, thereby fostering organizational learning and driving future growth.
- • Building and sustaining robust relationships with both internal and external partners will be essential for supporting program success and maximizing impact.
- • You will develop market mailing schedules and determine participant selects by leveraging data segmentation, partner insights, and performance metrics to optimize outreach.
- • You will collaborate closely with the Marketing team on the creation of compelling campaign assets, essential printed materials, and effective communication strategies.
- • You will have the opportunity to represent ALSAC/St. Jude at industry events, playing a key role in enhancing the organization's reputation and building broader awareness of the program's profound impact.
- • This role is ideal for an individual who thrives in a dynamic environment, possesses a strong analytical mindset, and is driven by a passion for making a tangible difference in the lives of children battling cancer.
Skills & Technologies
About American Lebanese Syrian Associated Charities
American Lebanese Syrian Associated Charities (ALSAC) is the fundraising and awareness organization solely dedicated to supporting St. Jude Children’s Research Hospital. Established in 1957 by Danny Thomas, ALSAC raises the majority of the hospital’s annual budget through individual, corporate and foundation gifts, special events and planned giving. It operates offices nationwide, investing in donor stewardship, marketing campaigns, volunteer programs and digital outreach to sustain St. Jude’s mission of advancing cures and means of prevention for pediatric catastrophic diseases through research and treatment, with no family ever receiving a bill from the hospital for treatment, travel, housing or food.
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