AI Enablement Specialist

Kong Inc.

Job Overview

Location

San Francisco, California, United States

Job Type

Full-time

Full Job Description

📋 Description

• Work alongside senior team members to assess business workflows and identify where AI tools could meaningfully improve how work gets done.
• Build and iterate on AI automations, prompt-based tools, and lightweight applications based on team feedback and real usage.
• Participate in coaching sessions with business team members, helping people get comfortable with AI tools through hands-on practice.
• Maintain clear documentation for the tools and workflows you help build, so others can understand, adapt, and build on them.
• Test AI tools before they go to users — identifying gaps, inconsistencies, and edge cases that matter in a real work environment.
• Track and report on how business team members are progressing in their AI skill development.
• Research emerging AI tools and platforms and summarize what's relevant for Kong's business context.
• Follow Kong's AI governance guidelines and collaborate with IT and Security to ensure tools meet internal standards.

🎯 Requirements

• 2–3 years of professional or project-based experience — internships, independent work, or coursework all count if you can demonstrate what you built or accomplished.
• Practical experience using AI tools in your day-to-day work, with clear examples of how you've applied them beyond basic question-and-answer use.
• Genuine curiosity about how AI tools work and a drive to understand them at a deeper level than most users do.
• Clear written and verbal communication skills — the ability to explain a technical tool or process to someone who's unfamiliar with it.
• Organized and reliable in a fast-moving environment where priorities can shift and multiple workstreams run at once.

🏖️ Benefits

• Competitive compensation
• Comprehensive benefits
• Flexible remote-first work
• Lean culture that values people who take initiative and get things done

Skills & Technologies

Remote

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Kong Inc.

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About Kong Inc.

Kong Inc. is a San Francisco-based software company that develops an open-source API gateway and service connectivity platform. The company offers Kong Gateway, Kong Mesh, and Konnect cloud services to manage, secure, and observe microservices and APIs across clouds and data centers. Founded in 2007 as Mashape, it rebranded to Kong in 2017. Kong’s technology provides traffic control, authentication, rate limiting, and analytics for modern distributed architectures, supporting organizations in digital transformation and cloud-native adoption.

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