AI Operations Manager

Achievers Corporation

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• As AI Operations Manager at Achievers Corporation, you will own the end-to-end AI revenue strategy, from identifying high-impact use cases to deploying and measuring AI agents that directly generate revenue. This role is critical to scaling the company’s AI-driven growth initiatives and ensuring that artificial intelligence is operationalized with the same discipline as human teams.
• Day to day, you will architect the internal-facing AI tool stack, partner with RevOps, Marketing, Sales, and Customer Success leadership to align AI initiatives with business goals, deploy AI agents that drive revenue outcomes, and establish operational rigor around performance monitoring, iteration, and governance. You will not administer core systems like Salesforce, Marketo, or NetSuite, but will build and manage the AI layer that sits atop them.
• You will join Achievers Corporation, a global leader in employee recognition and rewards software with 4.3 million users across 190 countries. The company is committed to fostering an inclusive, diverse, and equitable workplace where individuality is valued and meaningful change drives extraordinary outcomes. You’ll collaborate with A-players who are passionate about using technology to inspire recognition and achieve measurable business impact.
• In this role, you will develop deep expertise in AI productization, revenue operations, and cross-functional AI governance. You’ll have the opportunity to build and potentially lead a team of AI agent operators, shaping the future of how AI is embedded into go-to-market functions at scale. This is a builder-first role where your work will directly influence revenue growth and operational innovation.

🎯 Requirements

• Proven experience in AI strategy, deployment, or operations, particularly in revenue-generating use cases
• Ability to architect and manage AI tool stacks without relying on core CRM/ERP administration (e.g., Salesforce, Marketo, NetSuite)
• Experience partnering with RevOps, Marketing, Sales, or Customer Success leadership to align AI initiatives with business objectives
• Strong analytical and operational mindset with a focus on measuring AI impact and iterating for performance
• Builder-first mentality — comfortable creating systems from scratch and scaling them with rigor
• Experience or strong interest in managing AI agent operators or AI-augmented teams

🏖️ Benefits

• Opportunity to shape and lead Achievers’ AI revenue strategy from the ground up
• Work with a global, mission-driven company impacting 4.3 million users across 190 countries
• Inclusive, diverse, and equitable workplace culture that values individuality and collaboration
• Chance to build and potentially lead a team of AI agent operators as the function scales
• Exposure to cutting-edge AI applications in go-to-market functions without legacy system maintenance burden
• Role positioned at the intersection of AI innovation and revenue growth with high visibility and impact

Skills & Technologies

Onsite

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Achievers Corporation

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About Achievers Corporation

Achievers Corporation provides cloud-based employee recognition and rewards software to enterprises. The platform enables peer-to-peer recognition, service awards, and social celebrations, integrating with HRIS, payroll, and collaboration tools. Analytics dashboards track engagement and retention trends, while a global rewards marketplace offers merchandise, gift cards, and experiences. Founded in 2002 and headquartered in Toronto, the company serves Fortune 1000 clients across North America, EMEA, and APAC, aiming to improve workplace culture and performance through data-driven recognition programs.

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