AI Solutions Architect

📋 Description

• • As an AI Solutions Architect at AirOps, you will be at the forefront of the AI revolution in content engineering, playing a pivotal role in shaping how brands leverage artificial intelligence to enhance their online presence and achieve market leadership. AirOps is the premier end-to-end content engineering platform designed for the AI era, empowering marketing teams to navigate the evolving discovery landscape, prioritize impactful opportunities, and create content that earns both AI citations and human trust. We are experiencing hyper-growth, having quintupled our revenue in the past year by enabling leading companies like Ramp, Chime, Carta, and Rippling to transform content quality into a sustainable competitive advantage.
• • In this dynamic role, you will be instrumental in building and refining AI-driven growth workflows. This involves leveraging the AirOps platform to create sophisticated solutions for internal use and to productize for a diverse range of customer verticals. Your expertise will directly contribute to enhancing our services delivery playbook and optimizing resource allocation, seamlessly transitioning between strategic planning and hands-on execution.
• • A core aspect of your responsibility will be to utilize the AirOps platform to streamline both internal operations and customer-facing processes. You will identify and implement innovative use cases, demonstrating the platform's capabilities and driving value for our clients. This requires a deep understanding of our product and a proactive approach to problem-solving.
• • You will collaborate closely with cross-functional teams, including Growth, Marketing, Sales, and Product. Your work will involve developing new templates and workflows that align with product launches and customer expansion initiatives, ensuring a cohesive and impactful go-to-market strategy. This collaborative environment fosters innovation and rapid iteration.
• • Partnering with engineering, design, customer experience (CX), growth, and content teams, you will be crucial in bringing new features and solutions to market swiftly. You will actively participate in the product development lifecycle, from ideation to launch, and iterate based on user feedback and performance metrics.
• • A significant part of your role will involve closely monitoring key performance metrics, analyzing trends and patterns, and recommending data-driven solutions to enhance business outcomes. You will regularly report your findings and strategic recommendations to the executive team, influencing high-level decision-making.
• • You will also collaborate with the design team on user experience (UX) research initiatives. The goal is to enhance customer engagement and conversion rates throughout the entire customer journey, ensuring a seamless and intuitive user experience.
• • Furthermore, you will actively test the product, providing critical feedback to the engineering and product teams to improve overall customer experience and usability. Your insights will be invaluable in shaping the future of the AirOps platform.
• • This role demands a proactive, analytical, and collaborative individual who is passionate about the intersection of AI and marketing. You will be a key player in driving growth and innovation for AirOps and our customers, contributing to our mission of empowering the next generation of marketing leaders with intelligent systems. Your ability to translate complex technical concepts into actionable business strategies will be paramount to your success.
• • You will be expected to champion AirOps' guiding principles of Extreme Ownership, Quality, Curiosity, and Play, fostering a culture of accountability, excellence, and continuous learning. By making our customers heroes, you will ensure that our solutions deliver tangible value and drive their success in the AI-driven marketplace. Respectful Candor will guide your interactions, ensuring open and honest communication across all teams.