Ancillary Scheduler I

OU Medicine, Inc.

Job Overview

Location

Virtual

Job Type

Full-time

Full Job Description

📋 Description

• Answers telephone promptly and professionally to support patient access functions.
• Coordinates scheduling of diagnostic tests and procedures, ensuring correct location and appropriate resources are allocated.
• Obtains and documents pre-certification and authorization requirements for patient services.
• Verifies insurance details and notifies patients or physician office staff of out-of-network carriers or potential benefit reductions.
• Accurately enters patient information, insurance data, and scheduling details into hospital systems including Epic and admissions modules.
• Duplicates edits made in the scheduling module to the admissions module to maintain data integrity.
• Monitors daily scheduling reports to ensure operational readiness during potential system downtimes.
• Collaborates with physician office staff to confirm pre-cert/authorization numbers are properly entered into scheduling and registration systems.
• Consistently selects the correct patient medical record number to prevent documentation errors.
• Communicates testing requirements and scheduling instructions to patients and physician offices based on system guidelines.
• Maintains open communication with registration staff to accommodate unscheduled patients and ensure available testing times.
• Receives, maintains, and indexes physician orders according to facility standards and guidelines.
• Uses appropriate communication tools to coordinate with Patient Access and other facility departments.
• Works closely with multidisciplinary care teams to support patient care continuity across the care continuum.
• Serves as a resource for care management and provides patient education regarding scheduling and testing protocols.
• Attends required in-service education and completes all annual training obligations.
• Performs accurate mathematical calculations, reconciles figures, and ensures correct grammar, spelling, and transcription in all documentation.
• Establishes and maintains trust with patients, families, and external partners through consistent, respectful service.
• Demonstrates proficiency in required PC applications and adheres to all organizational policies, procedures, and systems.

🎯 Requirements

• High School Diploma or GED required
• 1 or more years of customer service experience required
• Radiology or physician office scheduling experience preferred
• Demonstrated proficiency in PC applications
• Ability to communicate clearly and concisely, verbally and in writing
• Accurate mathematical, grammatical, and transcription skills

🏖️ Benefits

• Paid Time Off (PTO)
• 401(k) plan
• Medical and dental plans
• Comprehensive benefits package designed to meet personal and family needs

Skills & Technologies

Onsite

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

OU Medicine, Inc.

Visit Website

About OU Medicine, Inc.

OU Medicine operates academic medical centers in Oklahoma, anchored by the University of Oklahoma Health Sciences Center. It integrates patient care, education, and research through OU Medical Center, The Children's Hospital, Stephenson Cancer Center, and affiliated outpatient clinics. Services span primary to quaternary care, organ transplantation, Level 1 trauma, and comprehensive cancer treatment. The organization trains medical residents and fellows, supports clinical trials, and partners with the university to advance biomedical research while serving urban and rural populations across the state.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.