Aspiring General Virtual Assistant (PH)

Wing AI Technologies, Inc.

Job Overview

Location

Tordesillas, Salcedo Village, Makati City, Metro Manila

Job Type

Full-time

Full Job Description

📋 Description

• Provide comprehensive virtual assistant support to executives, teams, and clients across multiple time zones with precision and professionalism.
• Manage complex calendars, schedule meetings, coordinate international calls, and resolve scheduling conflicts across global teams.
• Handle high-volume email correspondence, prioritize messages, draft responses, and ensure timely follow-ups on all communications.
• Organize and maintain digital filing systems, including cloud-based documents, spreadsheets, and databases with strict adherence to data integrity standards.
• Prepare and format professional documents such as reports, presentations, proposals, and agendas using Microsoft Office Suite and Google Workspace.
• Coordinate travel arrangements including flights, accommodations, ground transportation, and visa documentation for international personnel.
• Assist with expense reporting, invoice processing, and basic financial record-keeping in alignment with company policies.
• Act as the primary point of contact for internal and external stakeholders, ensuring consistent and courteous communication at all levels.
• Monitor and update task lists, project timelines, and action items using project management tools such as Asana, Trello, or Notion.
• Conduct independent research on market trends, company-related topics, or operational needs to support decision-making and strategic planning.
• Manage client onboarding workflows, including document collection, data entry, and communication coordination between departments.
• Maintain confidentiality of sensitive information including financial records, personnel data, and proprietary business materials.
• Adapt quickly to changing priorities, handle multiple concurrent tasks without loss of accuracy, and operate with minimal supervision.
• Proactively identify inefficiencies in workflows and propose practical solutions to improve productivity and organizational clarity.
• Support special projects as assigned, including event coordination, survey distribution, data compilation, and presentation preparation.
• Ensure all administrative tasks are completed with attention to detail, consistency, and a service-oriented mindset.
• Collaborate with cross-functional teams including sales, marketing, and operations to ensure seamless administrative support across departments.
• Maintain a professional demeanor in all digital and verbal interactions, representing the company with integrity and discretion.
• Stay current with emerging tools and technologies that enhance virtual assistant efficiency and client service delivery.
• Deliver high-quality output under tight deadlines while maintaining a calm, organized, and solution-focused approach.

🎯 Requirements

• Proficiency in English, both written and spoken, with native or near-native fluency
• Demonstrated experience as a virtual assistant, executive assistant, or administrative support professional
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Calendar)
• Familiarity with project management tools such as Asana, Trello, or Notion
• Strong organizational skills with ability to manage multiple priorities and deadlines
• High level of discretion and confidentiality when handling sensitive information

🏖️ Benefits

• Competitive hourly rate based on experience and performance
• Flexible working hours within a 24-hour global support window
• Opportunity for performance-based bonuses and career advancement
• Access to professional development resources and training materials

Skills & Technologies

Onsite

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Wing AI Technologies, Inc.

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About Wing AI Technologies, Inc.

Wing AI Technologies operates a phone and text-based concierge service that lets consumers outsource everyday tasks such as food ordering, courier requests, reservations, and customer-support inquiries to remote human agents supported by proprietary automation software. Users submit requests through the Wing app, WhatsApp, or SMS; agents coordinate with vendors, track orders, and handle payment, aiming to deliver results within minutes. The company monetizes via subscription plans and per-task fees while offering business-facing APIs that let restaurants and retailers receive and manage outsourced customer interactions. Headquartered in San Francisco, Wing serves individual and enterprise clients across the United States.

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